Data Support Analyst

🕒 August 13

🇮🇳 India – Remote

💵 $2.5k - $3.5k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Where this job comes from

Posted on Kard's careers page ↗Kard's careers page, not through a job board

First seen by Remote Rocketship August 13

Still open on Kard's site. Checked 10 hours ago.

Apply Now
Logo of Kard

Kard

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Kard is a company that offers the first rewards-as-a-service API aimed at enhancing customer loyalty for cardholders and shoppers. By providing marketers and banks with tools to launch customizable loyalty programs quickly, Kard enables them to engage inactive cardholders and encourage repeat purchases. The company's platform is designed with a focus on security and compliance, ensuring confidence in its products. Kard's solutions help marketers reach new audiences, card issuers to create branded loyalty programs, and consumers to earn rewards effortlessly across numerous locations in the U. S.

📋 Description

• Fulfill ad-hoc data and reporting requests from Sales and other internal teams using SQL, Databricks, Count, and spreadsheets • Work with stakeholders to clarify business questions, define requirements, and deliver clear, accurate answers • Investigate data discrepancies, missing records, unexpected reporting results, and other basic data issues • Resolve straightforward issues independently and escalate more complex problems with clear documentation and supporting evidence • Support routine data maintenance, validation, and other operational data needs • Identify recurring requests that can be addressed through reusable queries, reports, documentation, or self-service resources • Serve as a primary point of contact for ad-hoc data requests from Sales and internal teams

🎯 Requirements

• 3–6 years of experience in data analysis, business intelligence, analytics support, data operations, or a similar role • Strong SQL skills and experience using data to answer business questions and troubleshoot issues • Experience with modern data and analytics tools; familiarity with Databricks or Count is a plus • Strong spreadsheet skills, including data validation, lookups, pivot tables, and general analysis • Ability to translate ambiguous requests into clear analytical requirements and explain findings to non-technical stakeholders • Strong attention to detail, organizational skills, and a service-oriented approach to supporting internal teams • Experience supporting Sales or other go-to-market teams is a bonus • Familiarity with CRM, pipeline, or revenue-related data is a bonus • Experience creating dashboards, reusable reports, or internal data documentation is a bonus • Must reside in India

🏖️ Benefits

• Flexible PTO, with a minimum requirement to take one day off a quarter, ten days a year, promoting mental well-being • Observance of 11 Federal Holidays, plus an additional day each for Black Friday and Christmas Eve (US employees only) • Health, Dental and Vision Insurance • 401k with employer match (US employees only) • Coworking space and WFH setup reimbursement • Company Offsites for planning, team-building, and networking • Remote-first team with autonomy to influence the company's trajectory • Inclusive and dynamic work environment

Apply Now

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Similar Jobs

🕒 August 11

Signalmash

51 - 200

💼 Consulting

📦 Logistics

🏥 Healthcare

Customer Support Engineer troubleshooting CPaaS messaging APIs, delivery issues, and integrations for Signalmash customers in India. Driving escalations, documentation, demos, and product improvements across SMS, RCS, WhatsApp, and voice.

🕒 July 28

LiteLLM AI Gateway

11 - 50

🤖 Artificial Intelligence

🔌 API

🏢 Enterprise

Senior Support Engineer managing customer success through support ticket resolution and customer technical issue diagnosis with LiteLLM’s AI Gateway solutions.

🕒 July 9

Coinbase

1001 - 5000

💼 Consulting

₿ Crypto

💸 Finance

Senior IT Support Engineer at Coinbase overseeing IT tooling architecture and automation. Collaborating across regional IT teams to enhance efficiency and system integration.

🇮🇳 India – Remote

💵 ₹3.4M / year

💰 $21.4M Post-IPO Equity on 2022-11

⏰ Full Time

🟠 Senior

📞 Support Engineer

🕒 June 26

Conduent

10,000+ employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Senior eDiscovery support analyst supporting eDiscovery platforms like Relativity and RelOne. Focused on customer experience and troubleshooting complex distributed systems.

🕒 June 25

Opplane

11 - 50

🤖 Artificial Intelligence

💳 Fintech

☁️ SaaS

Technical Support Engineer providing essential support to enterprise clients managing Mobile Private Networks. Responsible for troubleshooting network issues and assisting tech teams with various tasks.

🇮🇳 India – Remote

🔥 Funding within the last year

💰 Accelerator/Incubator on 2025-12

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com
Follow Remote Rocketship on LinkedInFollow Remote Rocketship on InstagramFollow Remote Rocketship on FacebookFollow Remote Rocketship on TikTok