Data Support Analyst

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🔥 0 minutes ago

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Kard

51 - 200 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Kard is a company that offers the first rewards-as-a-service API aimed at enhancing customer loyalty for cardholders and shoppers. By providing marketers and banks with tools to launch customizable loyalty programs quickly, Kard enables them to engage inactive cardholders and encourage repeat purchases. The company's platform is designed with a focus on security and compliance, ensuring confidence in its products. Kard's solutions help marketers reach new audiences, card issuers to create branded loyalty programs, and consumers to earn rewards effortlessly across numerous locations in the U. S.

📋 Description

• Fulfill ad-hoc data and reporting requests from Sales and other internal teams using SQL, Databricks, Count, and spreadsheets • Work with stakeholders to clarify business questions, define requirements, and deliver clear, accurate answers • Investigate data discrepancies, missing records, unexpected reporting results, and other basic data issues • Resolve straightforward issues independently and escalate more complex problems with clear documentation and supporting evidence • Support routine data maintenance, validation, and other operational data needs • Identify recurring requests that can be addressed through reusable queries, reports, documentation, or self-service resources

🎯 Requirements

• 3–6 years of experience in data analysis, business intelligence, analytics support, data operations, or a similar role • Strong SQL skills and experience using data to answer business questions and troubleshoot issues • Experience with modern data and analytics tools; familiarity with Databricks or Count is a plus • Strong spreadsheet skills, including data validation, lookups, pivot tables, and general analysis • Ability to translate ambiguous requests into clear analytical requirements and explain findings to non-technical stakeholders • Strong attention to detail, organizational skills, and a service-oriented approach to supporting internal teams • Experience supporting Sales or other go-to-market teams is a bonus • Familiarity with CRM, pipeline, or revenue-related data is a bonus • Experience creating dashboards, reusable reports, or internal data documentation is a bonus • Must reside in India

🏖️ Benefits

• Flexible PTO, with a minimum requirement to take one day off a quarter, ten days a year, promoting mental well-being • Observance of 11 Federal Holidays, plus an additional day each for Black Friday and Christmas Eve (US employees only) • Health, Dental and Vision Insurance • 401k with employer match (US employees only) • Coworking space and WFH setup reimbursement • Company Offsites two times per year for planning, team-building, and networking

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