Associate – Trust & Safety, Kannada

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Lokal

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

📱 Media

🏪 Marketplace

🌍 Social Impact

💰 $12M Series A on 2021-10

Media • Marketplace • Social Impact

Lokal is a trusted hyperlocal platform dedicated to empowering local communities in Bharat. Founded in 2018, the platform offers a range of services including local news, classifieds, job postings, and matrimony. Designed for India’s diverse linguistic population, Lokal is available in multiple regional languages. It connects users to their local community through timely updates and job opportunities while allowing businesses to advertise effectively to reach their target audience. With over 40 million users, Lokal plays a crucial role in the everyday life of its users, enhancing connectivity and community engagement.

📋 Description

• Review and moderate (audio & video conversations) to ensure it meets the platform’s standards and guidelines. • Identify and flag inappropriate, harmful conversations for review. • Maintain up-to-date knowledge of community guidelines and ensure they are applied consistently. • Maintain accurate records of moderation activities and contribute to periodic reports. • Engage with users & hosts to provide clarification on community policies when needed.

🎯 Requirements

• Bachelor’s degree. • Previous experience in content moderation or a similar role. • Strong understanding of platform-specific guidelines and community standards. • Ability to make quick, balanced decisions based on platform guidelines. • Excellent written and verbal communication skills in **Kannada** & must be fluent in **English** (read, write and speak) • Basic knowledge of computer operations, CRM & Excel. • Ability to handle sensitive content in a professional and composed manner. • Attention to detail and ability to work independently and as part of a team.