Patient Onboarding Associate – Call Center, Part Time

🕒 April 15

🐊 Florida, Idaho, +11 more states – Remote

🐊 Florida – Remote 🥔 Idaho – Remote 🐎 Kentucky – Remote 🏖️ New Jersey – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $16 / hour

⏱ Part Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Luna Physical Therapy

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

⚕️ Healthcare Insurance

🧘 Wellness

💰 Series B on 2023-06

Healthcare Insurance • Wellness

Luna Physical Therapy is a pioneering provider of in-home physical therapy services across the United States. With over 3,000 licensed outpatient therapists, Luna offers personalized, expert care directly at patients' homes. The company eliminates the need for clinic visits, making physical therapy more convenient and accessible. Luna's therapists are highly experienced, with many specializing in areas like sports rehab, spinal care, and geriatric therapy. The service is integrated with a user-friendly app for scheduling and exercise management, and it is insurance-friendly, accepting all major insurance plans and Medicare. Luna's commitment to quality care makes it a trusted choice for physical therapy at home.

📋 Description

• Manage the registration, scheduling, and rescheduling processes for new and existing patients. • Ensure accurate record management by obtaining and communicating relevant patient information, such as identification, patient history, insurance details, missed appointment policy, therapist arrival instructions, and intake forms. • Receive, screen, and coordinate telephone calls from healthcare providers. • Proactively make outbound calls and send emails to patient leads.

🎯 Requirements

• Office Admin experience, 1 year required • Demonstrates a high level of customer service and interpersonal communication skills • Call/Contact center or other high call volume experience, 1 year preferred • Proficient with Google Suite • Highly detail-oriented • Ability to multi-task in a fast-paced work environment • High School Diploma or equivalent • Must be able to work in the US without restriction • Candidates must have reliable, high-speed internet to perform the duties of this remote role. Additionally, a backup internet option is required to ensure uninterrupted connectivity in case of outages. • Please Note: While this is a remote position, we are currently only able to hire in select U.S. states due to employment and tax requirements. Unfortunately, we are not hiring in all states at this time. • We still encourage applicants to apply as eligibility will be confirmed during the early stages of the hiring process. • To qualify for a fully remote role candidates must reside outside of a 50 mile radius from our Nashville office.

🏖️ Benefits

• Part time hours - Work a consistent, fixed schedule! We have a variety of part-time shifts, and your schedule will remain the same each week, providing stability and work-life balance. • A fun collaborative and supportive work environment with a fast-growing, innovative company. • Realistic growth opportunities