AI Deployment Strategist

🕒 March 17

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

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Magical

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤖 Artificial Intelligence

⚡ Productivity

☁️ SaaS

Artificial Intelligence • Productivity • SaaS

Magical is an AI-powered platform that specializes in automating manual workflows and connecting various systems to streamline processes, particularly in the healthcare, sales, and support sectors. It offers tools like text expansion, autofill, and automated email writing to help teams optimize operations, reduce development costs, and improve efficiency. By using AI to identify workflow inefficiencies, Magical enables teams to create and manage automations themselves, bypassing traditional and often costly RPA solutions. The platform supports a wide range of integrations with popular applications, making it versatile for different industries and functions. Magical's solutions are designed to help organizations operate more efficiently without increasing staffing, thus accelerating profits while maintaining high levels of security and privacy.

📋 Description

• Own end-to-end implementations for a portfolio of customers - from pre-kickoff planning through go-live, early adoption, and scale-up. • Act as engagement manager: build and run project plans, align stakeholders, manage risks and dependencies, and keep workstreams moving across customer, Magical, and third parties. • Translate business goals into a deployment plan, defining use cases, success metrics, milestones, and an execution roadmap alongside our Deployment Engineers. • Run regular customer touchpoints (weekly/bi-weekly standups, stakeholder syncs, exec readouts) to keep projects on track and surface decisions early. • Programmatically run business reviews (QBRs/MBRs) that tell a clear ROI story, highlight operational impact, and create a natural path to expansion. • Become a trusted advisor on workflow redesign and change management, especially in healthcare revenue cycle and operations-heavy environments. • Partner with GTM on expansion: identify new workflows, sites, and departments to automate; shape proposals and rollout plans that make expansion low-friction. • Champion the voice of the customer internally, feeding structured insights back to Product, Engineering, and Sales to influence roadmap and playbooks. • Codify the playbook: help build templates, dashboards, checklists, and best practices that make every future deployment faster and more repeatable.

🎯 Requirements

• 3–6+ years of experience in roles like management consulting, customer success, program management, solutions/engagement management, or similar in an enterprise SaaS or services environment. • You’ve led complex implementations or transformation programs end-to-end, coordinating multiple stakeholders and workstreams to successful go-live. • You’re exceptional at relationship building — from frontline operators to VP/C-suite — and comfortable running recurring touchpoints, workshops, and executive readouts. • You’re structured and analytical: you think in frameworks, define clear KPIs, and can turn messy operational data into a crisp impact narrative. • You have a commercial mindset: you naturally look for ways to deepen value, expand scope, and help Sales frame and close expansions without being “salesy.” • You’re comfortable working with technical partners (e.g., engineers, solutions architects) and can translate between business requirements and technical execution. • You thrive in early-stage chaos: you want to write the playbook, not just follow one. • You have a strong bias to action and are willing to do whatever it takes to unblock progress and make the deployment successful. • Bonus: experience in healthcare, revenue cycle management, or other operations-heavy domains; exposure to AI/automation is a plus, not a requirement.

🏖️ Benefits

• A chance to be an early team member at a fast-growing, ambitious company • The opportunity to push the boundaries of what’s possible with AI • A modern stack and the latest tools to do your best work • Competitive salary and meaningful equity • Unlimited PTO • Fun team offsites, past trips include Iceland, Lisbon, Cancun, and Costa Rica