Customer Portfolio Manager – CPM

🕒 May 14

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

🚀 Aerospace

🤖 Artificial Intelligence

Energy • Aerospace • Artificial Intelligence

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Serve as a liaison between internal/external organizations and for assigned customers, own the customer relationship, and contribute to the overall business strategy • Foster and develop strong relationships with customers, be the single point of contact for customers and manage customer communication and relationships • Be responsible for customer portfolio P&L and growth • Establish contact to provide on-going technical and business support to assigned customers • Develop and own site customer communication plan, coordinate regular GE/Customer reviews to review existing and new GE products/services that could provide value for the customer • Oversee Gas Power warranty and applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE • Be responsible for developing outage scope/communicating scope to FieldCore • Be responsible for outage/non-outage parts planning including requests for quotes, providing quotes to customers, placing/managing parts orders • Be responsible for managing the Outage 360 process and processing of Change Orders • Lead direction for all emergent/forced outage resolution • Organize pre-outage, post-outage and outage milestone meetings • Be responsible for all customer invoicing/credit memo processing • Be responsible for On-Site Repairs and Part and Component Repairs performed in GRS including planning repair scope, requests for repair quotes, scheduling repairs and addressing repairs issues in the GE network • Own contract leadership and fulfillment including all project deliverables and understanding the T&Cs and contract requirements such as LD & Bonus structure, injection of new technology to maximize • Be responsible for selling all flow-type services including Parts, FieldCore, Lease Engine from opportunity identification, quote preparation, order entry, demand placement, to sales conversion • Manage Digital and Total plant solutions agreements and coordinate with functional groups

🎯 Requirements

• Bachelor’s Degree from an accredited University or College (OR a High School Diploma / GED with a minimum of 4 years of experience in power generation industry OR associate's degree with 2 years of experience in a power generation industry) • Minimum of 5 years of knowledge and experience within the power plant field services or contract management • Willingness and ability to travel 50% of the time • Bachelor’s Degree preferably in a technical / engineering degree

🏖️ Benefits

• medical • dental • vision • prescription drug coverage • access to Health Coach from GE Vernova • 24/7 nurse-based resource • access to the Employee Assistance Program providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • tax-advantaged 401(k) savings opportunity with company matching contributions • company retirement contributions • access to Fidelity resources and financial planning consultants • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off