Learning Operations & Systems Specialist

Job not on LinkedIn

🔥 1 minute ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

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Logo of GE Vernova

GE Vernova

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Champion continuous improvement for the LMS ecosystem • Oversee system configuration and data integrity • Lead standardized processes optimizing course deployment and strengthening safety and compliance • Serve as subject matter expert for SuccessFactors and Workday Learn • Troubleshoot complex integration issues during system migrations • Manage, prioritize, and provide quality oversight for contract workers • Ensure support tasks are completed accurately within defined SLAs and organizational standards • Partner with One Field Services stakeholders on learning technology and training implementation • Drive tactical and transformative projects using Lean methodologies • Lead cross-functional initiatives to streamline the learning lifecycle • Lead system upgrade projects involving data analysis, reporting, data validation, and advisory services • Develop and maintain KPIs and scorecards • Identify process improvements and conduct governance-adherence audits • Escalate and resolve complex support issues with global stakeholders, IT, HR, and helpdesk teams • Create and maintain standard work reference materials and support articles • Provide functional coaching and mentorship to team members

🎯 Requirements

• Bachelor’s Degree in Information Technology, Human Resources, Business, or related field, or equivalent practical experience • 7+ years of experience in training/learning operations, with a strong focus on systems management • Advanced, hands-on experience administering multiple enterprise LMS platforms, specifically SAP SuccessFactors and Workday Learn • Proven track record of managing large data sets and complex project implementations • Demonstrated experience in mentoring or overseeing the work of others, including contractors • High level of analytical and problem-resolution skills, with the ability to handle ambiguity and pressure-filled, time-sensitive situations • Strong English proficiency and ability to articulate technical concepts to global audiences • Experience in a complex, multi-entity corporate structure • Expertise in LEAN or process transformation initiatives • Advanced proficiency in Microsoft Office Suite (Excel/PowerPoint/Word) • Experience with ServiceNow, ServiceCloud, Workday Case, or comparable enterprise ticketing/work-flow platforms • Proactive, self-directed professional able to set action plans and hold others accountable for quality and delivery

🏖️ Benefits

• Remote position • Relocation assistance not provided

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