Gigmo Solutions
SaaS • B2B • Artificial Intelligence
Gigmo Solutions is a company that specializes in optimizing customer support services through the use of gig workers and advanced AI technologies. By leveraging a global platform of motivated gig workers, Gigmo Solutions helps businesses reduce their support costs effectively. The company’s AI platform rigorously tests and onboard employees worldwide, ensuring high-quality support while providing agility and efficiency in customer service. Gigmo Solutions makes customer support seamlessly adaptable and cost-efficient by utilizing the gig economy and cognitive computing.
Technical Support Engineer - SMB
Job not on LinkedIn
July 23
🗣️🇪🇸 Spanish Required
🗣️🇧🇷🇵🇹 Portuguese Required
🗣️🇫🇷 French Required
🗣️🇮🇹 Italian Required
🗣️🇩🇪 German Required
Gigmo Solutions
SaaS • B2B • Artificial Intelligence
Gigmo Solutions is a company that specializes in optimizing customer support services through the use of gig workers and advanced AI technologies. By leveraging a global platform of motivated gig workers, Gigmo Solutions helps businesses reduce their support costs effectively. The company’s AI platform rigorously tests and onboard employees worldwide, ensuring high-quality support while providing agility and efficiency in customer service. Gigmo Solutions makes customer support seamlessly adaptable and cost-efficient by utilizing the gig economy and cognitive computing.
📋 Description
• Gigmo Solutions Pvt. Ltd is a fast-growing organization with global experience. • Expertise in Spanish, Portuguese, French, Italian, German, and global English. • Transforming customer support domain using AI technologies for increased efficiency. • Microsoft Partner in providing technical support. • Responsible for handling Microsoft 365 support for business customers.
🎯 Requirements
• Experienced in Microsoft Process or Microsoft 365 domain. • Must have excellent written and verbal communication skills. • Must have a laptop with Windows 10/11 and fast internet connection with minimum 50 Mbps. • Excellent problem solving and analytical skills to provide step-by-step technical help, both written and verbal.
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