Technical Marketing Engineer, Writer

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🕒 April 1

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Logo of Hedgehog

Hedgehog

1 - 10 employees

🤖 Artificial Intelligence

💰 $3.8M Pre Seed Round on 2022-11

Artificial Intelligence • Cloud • Technology

Hedgehog is an AI network software solution tailored for AI cloud builders, offering high performance and lossless data center networks to tackle the network challenges associated with AI workloads. It focuses on reducing job completion time and enhancing user experience through lowered network latency. Hedgehog provides an open and automated network similar to that of a hyper-scaler, allowing users to integrate with different network equipment vendors cost-effectively, without the need for specialized network engineers. Its offerings include virtual private cloud services that mimic those of AWS, Azure, or Google Cloud, thus simplifying operations for existing cloud operations teams. With features like multi-tenant isolation and a user-friendly virtual lab, Hedgehog enables a seamless and scalable AI infrastructure.

📋 Description

• Explain the Hedgehog product producing 2-3 minute YouTube videos covering a range of topics including: Hedgehog Virtual Private Cloud service, Hedgehog Control Plane, Hedgehog Data Plane, Hedgehog Zero Touch Provisioning, Hedgehog Network Observability, Hedgehog Network Troubleshooting, Hedgehog Software Updates • Demonstrate the Hedgehog product live for prospective customers. • Wear a second hat as a technical writer improving technical documentation from our engineering team. • Train a Hedgehog virtual assistant to answer customer questions by feeding your technical documentation and marketing material into Retrieval Augmented Generation (RAG) for an open source Large Language Model (LLM). • Assist prospective customers in designing, planning and scoping their AI cloud infrastructure. • Write blogs on AI network topics, Hedgehog capabilities, and Hedgehog customer stories.

🎯 Requirements

• Bachelor's or Graduate's Degree in computer science, data science, electronics, or engineering. • Industry experience with cloud networking and/or a strong understanding of cloud networking concepts like VPC, BGP EVPN, VXLAN, NAT, DHCP, ZTP, SDN, RoCEv2, ECN, PFC • Strong technical writing skills demonstrated by a reference portfolio • Strong oral communication with a gift to simply explain complex technical concepts with stories that non-technical people can easily understand • Basic video editing skills • Bonus: Degree (or equivalent) in Computer Science, Computer Engineering, or a related technical field • Curious nature and desire to tinker: you want to pull things apart to see how they work • Love of new and emerging technologies • Ability to distill complicated ideas to just the right number of words • Experienced with technical writing using Markdown and Material for MkDocs • Experience with AI/ML models • Experience with open source software • Experience in embedded or network engineering, technical support, product testing, or QA

🏖️ Benefits

• Competitive salary • Startup equity • Health Insurance (Medical, Dental, Vision) • Unlimited time off • Work from home (fully remote - we don't care where you are; we care about what you can do) • Laptop, IT equipment

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