GitLab
Artificial Intelligence • Enterprise • SaaS
GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.
1001 - 5000 employees
Founded 2014
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
💰 Secondary Market on 2020-11
Customer Success Manager
November 14
GitLab
Artificial Intelligence • Enterprise • SaaS
GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.
1001 - 5000 employees
Founded 2014
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
💰 Secondary Market on 2020-11
📋 Description
• Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our solution and services • Assist and provide expert deployment, operational best practices, and establishing a GitLab Center of Excellence • Assist in workshops to help customers leverage the full value of GitLab solution • Measure and monitor customers’ achievement of critical and key performance indicators, reporting both internally to GitLab account stakeholders and externally to Customer Sponsors and Executives • Translate customer product usage data into actionable advice for customers • Establish regular touchpoints with assigned customers per the established SLAs, to review progress against strategic and technical objectives
🎯 Requirements
• Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions • Understanding of Git and typical branching strategies • Knowledge of software development lifecycle and development pipeline • Understanding of continuous integration, continuous deployment, DevSecOps
🏖️ Benefits
• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental leave • Home office support
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