Senior Manager, Deal Desk

🔥 13 hours ago

🌐 Ireland, Spain, +1 more countries – Remote

🇮🇪 Ireland – Remote 🇪🇸 Spain – Remote 🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 10%

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

💰 Secondary Market on 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Lead the EMEA Deal Desk team, including hiring, enablement, operating rhythm, and ongoing iteration of the function within the region • Own the end-to-end service model for Deal Desk and Order Management across EMEA • Serve as the regional escalation point for complex, non-standard, and strategic transactions • Partner with the Global Deal Desk leader and peer regional managers to align EMEA practices with global policy and regional requirements • Advise Sales leadership on deal quality, pricing discipline, exception handling, and commercial strategy • Create and deliver executive-ready insights on deal quality and pricing effectiveness • Ensure complex deal structures are operationalized in downstream systems and processes, with handoffs into billing, fulfillment, revenue recognition, and customer-facing execution

🎯 Requirements

• Several years of manager experience in Deal Desk, Pricing Strategy, Revenue Operations, Sales Operations, Finance Operations, or a closely related quote-to-cash function in enterprise SaaS, ideally with EMEA or multi-country exposure • Proven success leading Deal Desk teams supporting complex, fast-growing sales organizations and cross-functional stakeholders • Solid understanding of SaaS pricing models, including per-seat, tiered, multi-year, and usage-based pricing • Working knowledge of bookings policy, revenue recognition principles, audit readiness, and public-company compliance requirements • Experience operating or improving approval workflows, escalation paths, SLAs, deal review processes, and CRM or CPQ-enabled quoting operations • Strong commercial judgment across direct, channel, private offer, and other non-standard sales motions common in EMEA • Strong communication skills, with the ability to tell a clear story from data, influence stakeholders, and drive alignment in ambiguous situations • Customer-focused, solutions-oriented mindset with strong emotional intelligence and experience leading a regional team through change

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave