Field Operations Manager – Strategic

🕒 February 3

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Glean

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

⚡ Productivity

Artificial Intelligence • Enterprise • Productivity

Glean is a company that provides an AI-driven platform designed to optimize work processes within enterprises. The platform features advanced tools for workplace search, content creation, and automation of business workflows. Glean's solutions help organizations search for information across various data sources, create and summarize content efficiently, and automate routine tasks to enhance productivity. Their technology integrates AI capabilities such as pre-built prompts, AI agents, and AI-powered search, offering a comprehensive approach to knowledge management and workplace productivity. Glean's applications are particularly valuable in supporting engineering, sales, and support teams by streamlining processes and accelerating workflows.

📋 Description

• Report and analyze key Strategic segment metrics to understand sales funnel metrics, revenue growth, pipeline quality, and overall health of the business across new, expansion, and renewal motions • Lead key annual planning workstreams for the Strategic segment, including book building, territory design, and geo analyses to support data‑driven GTM decisions • Drive Strategic forecasting accuracy - provide the data, analysis, and inspection views leaders need to run effective forecast calls • Lead the design and build of reporting and dashboarding for the Strategic segment • Work with Systems to drive CRM hygiene and scalability for Strategic account reporting • Analyze whitespace, product penetration, and account potential within Strategic accounts to inform targeting, resourcing, and key bets for the year • Build and execute end‑to‑end operational processes and workflows tailored to Strategic motions to increase efficiency and win rates • Act as a thought partner to cross-functional leadership, bringing structured analyses, clear recommendations, and a POV

🎯 Requirements

• 5+ years of work experience in Sales Operations, Field Operations, Revenue Operations, Business Operations, or Sales Strategy, ideally within B2B SaaS and with meaningful time supporting enterprise or strategic sales teams • Experience building strong relationships with sales leadership and executives • Advanced analytical skills: expertise working with large and sometimes unstructured data sets, building complex models (in Excel or Google Sheets), and translating analysis into clear, actionable recommendations • Significant experience with Salesforce reporting and dashboarding • Excellent communication skills: ability to navigate and communicate complex ideas effectively—verbally, in writing, and through polished presentations for senior audiences • Proven ability to drive projects from 0 → 1 and 1 → n: you can scope problems, align stakeholders, build a plan, and execute in an environment with competing priorities • Ability to thrive in an action‑oriented, fast‑paced, work environment; you’re comfortable with ambiguity and motivated by building structure where it doesn’t yet exist

🏖️ Benefits

• Comprehensive benefits package including competitive compensation • Medical coverage • Vision coverage • Dental coverage • Generous time-off policy • 401(k) plan • Home office improvement stipend • Annual education and wellness stipends • Regular company events • Healthy lunches daily