Solutions Engineer

🔥 2 minutes ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🗣️🇪🇸 Spanish Required

🗣️🇧🇷🇵🇹 Portuguese Required

Where this job comes from

Posted on Glean's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Glean

Glean

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

⚡ Productivity

Artificial Intelligence • Enterprise • Productivity

Glean is a company that provides an AI-driven platform designed to optimize work processes within enterprises. The platform features advanced tools for workplace search, content creation, and automation of business workflows. Glean's solutions help organizations search for information across various data sources, create and summarize content efficiently, and automate routine tasks to enhance productivity. Their technology integrates AI capabilities such as pre-built prompts, AI agents, and AI-powered search, offering a comprehensive approach to knowledge management and workplace productivity. Glean's applications are particularly valuable in supporting engineering, sales, and support teams by streamlining processes and accelerating workflows.

📋 Description

• Lead technical discovery with enterprise customers across Latin America • Design and deliver tailored demonstrations, architecture workshops, and customer presentations • Lead technical evaluations and proofs of value with measurable success criteria • Explain enterprise AI, search, and SaaS architecture, including integrations, data flows, identity, permissions, security, and operational tradeoffs • Help customers evaluate build-versus-buy choices • Build customer-specific ROI cases and procurement-ready business rationale • Partner with Account Executives to qualify opportunities, map stakeholders, align objectives, and create next steps • Maintain technical and executive relationships through changing stakeholder and evaluation requirements • Bring customer insights, product gaps, and competitive patterns to Product, Engineering, and Solutions Engineering • Create reusable regional demos, technical guidance, and field learnings

🎯 Requirements

• Approximately 3+ years in Solutions Engineering, Sales Engineering, technical pre-sales, solution architecture, technical consulting, or comparable customer-facing technical work in enterprise SaaS • Strong technical discovery and solution-design skills • Ability to explain integration, identity, security, and architecture tradeoffs • Experience delivering customer-specific demonstrations, workshops, or technical evaluations • Ability to define useful proofs of value and measure success • Ability to translate technical fit into business value • Experience working with technical buyers and partnering with Sales and cross-functional teams • Fluent Spanish and Portuguese for customer-facing conversations and materials • Professional English for internal collaboration • Curiosity and learning agility in enterprise AI, search, and modern SaaS platforms • Clear written communication, dependable follow-through, and collaborative approach • Remote-based in Latin America • Experience with enterprise AI, search, knowledge management, data platforms, developer tools, enterprise integrations, APIs, cloud platforms, identity and access management, security reviews, competitive evaluations, ROI models, technical business cases, reusable demos, or regional enablement materials is helpful but not required

🏖️ Benefits

• Medical, Vision, and Dental coverage • Generous time-off policy • Opportunity to contribute to a 401k plan • Home office improvement stipend • Annual education stipend • Annual wellness stipend • Regular company events • Healthy lunches daily

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