Glia
201 - 500 employees
Founded 2012
💼 Consulting
📦 Logistics
🤖 Artificial Intelligence
💰 $45M Series D - Glia on 2022-03
Consulting • Logistics • Artificial Intelligence
Glia is an AI-powered customer service platform and ChannelLess® contact center solution that helps banks, credit unions, and financial institutions automate and personalize voice and digital interactions. The company provides virtual assistants, voice AI, agent co-pilots, manager AI analysts, predictive routing, cognitive quality management, and analytics to boost self-service, agent productivity, compliance, and growth metrics (loans, deposits, cost savings). Glia emphasizes security, integrations, and industry-specific features for banking and credit unions, delivering a SaaS platform that replaces legacy CCaaS systems.
Senior Software Engineer – Team Lead
🕒 July 7
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Glia
201 - 500 employees
Founded 2012
💼 Consulting
📦 Logistics
🤖 Artificial Intelligence
💰 $45M Series D - Glia on 2022-03
Consulting • Logistics • Artificial Intelligence
Glia is an AI-powered customer service platform and ChannelLess® contact center solution that helps banks, credit unions, and financial institutions automate and personalize voice and digital interactions. The company provides virtual assistants, voice AI, agent co-pilots, manager AI analysts, predictive routing, cognitive quality management, and analytics to boost self-service, agent productivity, compliance, and growth metrics (loans, deposits, cost savings). Glia emphasizes security, integrations, and industry-specific features for banking and credit unions, delivering a SaaS platform that replaces legacy CCaaS systems.
📋 Description
• Lead the Nexus team and shape systems and features • Manage a distributed team of engineers • Contribute to coding and architectural decisions • Establish workflows for AI-assisted coding • Conduct 1:1s and performance management. • Collaborate on technical direction and long-term decisions.
🎯 Requirements
• Experience leading a team of engineers in a technical capacity • Fluency in AI tools like Claude. • Proficiency in coding languages: Elixir, Ruby, Javascript (React) • Strong architecture and technical judgment skills • Proven track record of trusted project delivery and leadership. • Ability to mentor and manage project leads. • Experience with AI-assisted development workflows.
🏖️ Benefits
• Glia is an equal-opportunity employer • Remote work options • Health insurance.
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