Technical Program Manager, Jira/Jellyfish

🕒 April 21

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G-P

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

👥 HR Tech

📋 Compliance

☁️ SaaS

HR Tech • Compliance • SaaS

G-P is a leading global company specializing in Employer of Record (EOR) solutions, providing businesses with the tools to hire, onboard, and manage teams in over 180 countries quickly and compliantly. The company offers a comprehensive suite of global employment products under its G-P Meridian Suite™, including services for hiring employees and contractors, managing global payroll, time management, expenses, HR support, and employee assistance. G-P is recognized for its compliance expertise, featuring the world's first AI-based HR compliance advisor, G-P Gia™, which delivers AI-driven advice and solutions for HR compliance challenges. With a strong network of partners and industry-leading EOR SaaS solutions, G-P supports HR, legal, and financial compliance globally. Their offerings are designed to simplify the employment lifecycle and accelerate global business expansion.

📋 Description

• Own the health, configuration, and insights derived from Jira and Jellyfish tools. • Ensure leadership has a crystal-clear view of engineering investment, velocity, and health. • Design, build and maintain complex workflows, permission schemes, and automation rules at scale. • Map Jira "Signals" to Jellyfish allocation buckets. • Standardize issue types and field usage across 20+ squads to ensure Jellyfish insights are statistically valid. • Use Atlassian Intelligence to translate plain-English requests into complex JQL for instant reporting. • Measure how AI coding assistants are shifting our "Time to Deliver" and code quality. • Integrate AI Agents to handle "ticket hygiene," automate flagging stale issues, and triage incoming requests.

🎯 Requirements

• 5+ years in Engineering Operations (EngOps), Program Management, or a similar data-heavy engineering role. • Jira Cloud: Expert-level administration skills. • Jellyfish: Power user proficiency. • Deep understanding of Agile metrics and Engineering Investment categories. • Strong knowledge of DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Time to Restore Service). • Advanced proficiency in Jira Automation and JQL. • Foundational knowledge of the SDLC process, Scrum, and SAFe methodologies. • Comfortable leveraging AI agents and LLMs for data analysis and scripting tasks.

🏖️ Benefits

• Generous paid parental leave • Flexible time off • Spending accounts • Medical insurance • Dental insurance • Vision insurance • Sabbatical after 5 years