Microsoft Dynamics 365 CRM Specialist

Job not on LinkedIn

🔥 6 minutes ago

🇮🇳 India – Remote

💵 ₹1.1M - ₹1.3M / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Global Reporting Initiative (GRI)

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 Non-profit

💼 Consulting

🌍 Social Impact

Non-profit • Consulting • Social Impact

Global Reporting Initiative (GRI) is an independent international organization that has pioneered sustainability reporting since 1997. GRI helps businesses and governments worldwide understand and communicate their impact on critical sustainability issues such as climate change, human rights, governance, and social well-being. This enables real action to create social, environmental, and economic benefits for everyone. The GRI Sustainability Reporting Standards are developed with multi-stakeholder contributions and rooted in the public interest, making it the provider of the world’s most widely used standards for sustainability reporting.

📋 Description

• Design, develop, customize and implement Microsoft Dynamics 365 CRM solutions • Configure and customize Dynamics 365 entities, forms, views, dashboards, business rules, process flows, security roles and related solutions • Develop and maintain custom CRM functionality and integrations using C#, .NET, REST APIs and Microsoft Azure integration services • Develop and improve Power Platform solutions • Troubleshoot production issues, analyze root causes and implement sustainable solutions • Translate business requirements into practical technical solutions • Maintain clear technical, solution and support documentation • Deliver user and administrator training and knowledge transfer • Engage with business stakeholders to understand requirements and explain technical options • Collaborate with the IT team in the Netherlands and support global business users • Work with internal and external stakeholders when integrating Dynamics 365 with other business systems

🎯 Requirements

• Approximately 5 years of overall IT experience, including at least 3 years in CRM • Experience developing and supporting solutions using Microsoft Dynamics 365 CRM and Power Platform • Experience configuring and customizing Dynamics 365 Customer Engagement, including Dataverse, security, solution management, plugins, workflows and custom development • Experience integrating Dynamics 365 CRM with external applications using RESTful services, APIs and Microsoft integration technologies • Experience with Microsoft Azure services for enterprise application integration, including Logic Apps, Functions, Key Vault, App Services or WebJobs • Experience with C#, .NET/.NET Framework, ASP.NET, REST/Web APIs, JavaScript, HTML, CSS and JSON • Experience with Microsoft SQL Server, including SQL queries, stored procedures, data modelling and performance optimization • Experience with Azure DevOps, Git, source control, CI/CD concepts, testing and Agile software development • Proficient knowledge of Microsoft Dynamics 365 Customer Engagement • Working knowledge of Microsoft Power Platform, including Power Automate, Model-Driven Apps, Canvas Apps and Power Pages • Knowledge of Microsoft Azure integration services, including Microsoft Entra ID, Azure Logic Apps, Azure Functions and Azure Key Vault • Ability to analyze business requirements and identify practical technical solutions • Ability to troubleshoot issues, investigate root causes and implement sustainable improvements • Clear written and verbal communication, technical documentation and user/administrator training • Existing right to work in India

🏖️ Benefits

• Generous leave allowance • Access to the GRI Academy • Remote work arrangement • Possibility for contract extension