
5001 - 10000 employees
💳 Fintech
🛒 Retail
🎮 Gaming
Fintech • Retail • Gaming
GLORY is a global leader in cash technology solutions, providing innovative services that automate cash processes across various sectors including financial institutions, retail, gaming, and cash-in-transit (CIT). With a focus on enhancing efficiency, security, and customer service, GLORY designs custom solutions for cash handling at the point of sale, in cash centers, and throughout the retail cash chain. Their products range from cash recyclers and self-service kiosks to comprehensive cash management systems, aimed at optimizing cash workflows and improving business performance.
🕒 April 13
🇬🇧 United Kingdom – Remote
💵 $20 - $27 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🔧 Field Service Engineer
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5001 - 10000 employees
💳 Fintech
🛒 Retail
🎮 Gaming
Fintech • Retail • Gaming
GLORY is a global leader in cash technology solutions, providing innovative services that automate cash processes across various sectors including financial institutions, retail, gaming, and cash-in-transit (CIT). With a focus on enhancing efficiency, security, and customer service, GLORY designs custom solutions for cash handling at the point of sale, in cash centers, and throughout the retail cash chain. Their products range from cash recyclers and self-service kiosks to comprehensive cash management systems, aimed at optimizing cash workflows and improving business performance.
• Ensure overall customer satisfaction • Diagnose system problems and make repairs • Keep customer apprised of progress during maintenance or a down system situation • Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance • Any other job responsibilities as assigned within scope of position
• Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience • Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred • Excellent customer service and communication skill • Working knowledge of personal computers especially Microsoft Office • Logical trouble shooting skills and capability to isolate problems at PCB or component level • Ability to effectively work with electric schematics, logic diagrams, mechanical drawings • AC/DC power distribution, and digital/analog circuitry • Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred • 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience • Hold a Valid Driver’s License • Must be able to lift up to 50 pounds without assistance • Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist • Must be able to work at all our customer sites as needed including financial institutions, casinos • Ability to work weekends and/or holidays on a rotational basis to accommodate business needs • Must be available for an on-call rotation, typically once every 3 to 5 weeks including evenings and weekends
• 401(k) Retirement Plan with Fidelity • Health insurance – 3 medical plans to choose from • Paid Parental Leave • MDLive – 24/7 Virtual Doctor plus a Nurse Line • Dental insurance • Vision insurance • FSA / Dependent Care • Voluntary Life Insurance • Basic Life insurance and AD&D – Company paid • Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid • Paid Vacation – start with a prorated amount of hours your first year depending on start date • Paid Sick days based on City/State requirements • Paid Holidays – 9 to 11 days based on start date • Professional development assistance • Education assistance • Adoption Assistance • Legal and ID Theft plans • Annual Bonus opportunity • Opportunities for internal promotions/career advancement • Company Vehicle/Insurance – this benefit only applies to certain positions
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