GoDaddy
SaaS • B2C • B2B
GoDaddy is a web services company that provides domain registration, web hosting, website builder tools, and online marketing solutions to individuals and small-to-medium businesses. It offers software-as-a-service products that simplify creating and managing websites, email, e-commerce stores, and online presence. The platform serves both consumer and business customers and supports third-party site content and customer sites hosted on its infrastructure.
Customer Support Associate
Job not on LinkedIn
November 27
🗽 New York – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
GoDaddy
SaaS • B2C • B2B
GoDaddy is a web services company that provides domain registration, web hosting, website builder tools, and online marketing solutions to individuals and small-to-medium businesses. It offers software-as-a-service products that simplify creating and managing websites, email, e-commerce stores, and online presence. The platform serves both consumer and business customers and supports third-party site content and customer sites hosted on its infrastructure.
📋 Description
• Provide timely, professional support to clients via email, chat, and phone • Assist with scheduling, follow-ups, and general administrative tasks • Maintain accurate records and document client interactions • Collaborate with internal teams to resolve issues and improve overall client satisfaction • Identify opportunities to enhance processes and improve the client experience
🎯 Requirements
• Strong written and verbal communication skills • Excellent organizational and multitasking abilities • Comfortable using digital tools, email, and chat platforms for remote work • Ability to work independently while managing priorities effectively • Previous experience in customer service, administration, or support is a plus but not required
🏖️ Benefits
• Flexible remote work schedule • Professional development opportunities and access to training programs • Collaborative and supportive team culture • Access to company resources and tools to ensure success • Exclusive employee perks
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