GoGlobal
51 - 200 employees
💼 Consulting
📦 Logistics
✈️ Travel
Consulting • Logistics • Travel
GoGlobal is a leading provider of global human resources management solutions, specializing in services such as global hiring, employee onboarding, payroll management, and compliance with international regulations. As an Employer of Record (EOR), GoGlobal allows businesses to hire and manage talent worldwide without the complexities and legal risks involved in international employment. Their platform enables clients to attract, hire, and retain the best talent while ensuring compliance with local labor laws across various countries. By offering expert HR consulting and support, GoGlobal helps companies expand globally, explore new markets, and manage transactions smoothly. The company is committed to providing comprehensive HR solutions that facilitate global business operations, making it easier for businesses to thrive internationally.
Manager, Onboarding – AMER
Job not on LinkedIn
🔥 11 minutes ago
🌐 Costa Rica, Mexico, +1 more countries – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🚀 Onboarding Specialist
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GoGlobal
51 - 200 employees
💼 Consulting
📦 Logistics
✈️ Travel
Consulting • Logistics • Travel
GoGlobal is a leading provider of global human resources management solutions, specializing in services such as global hiring, employee onboarding, payroll management, and compliance with international regulations. As an Employer of Record (EOR), GoGlobal allows businesses to hire and manage talent worldwide without the complexities and legal risks involved in international employment. Their platform enables clients to attract, hire, and retain the best talent while ensuring compliance with local labor laws across various countries. By offering expert HR consulting and support, GoGlobal helps companies expand globally, explore new markets, and manage transactions smoothly. The company is committed to providing comprehensive HR solutions that facilitate global business operations, making it easier for businesses to thrive internationally.
📋 Description
• Lead and manage end-to-end client onboarding and implementation projects across the Americas region • Develop onboarding plans, project timelines, and implementation schedules • Coordinate cross-functional teams across Operations, Payroll, HR, Technology, Finance, and Customer Success • Monitor project progress, identify risks, and ensure onboarding milestones are achieved • Oversee setup of client, employee, payroll, and entity data across internal platforms and systems • Ensure data accuracy, completeness, compliance, and documentation validation • Coordinate data migration where applicable • Manage structured handover from implementation to operational delivery teams • Ensure onboarding activities, documentation, and system configurations are completed before transition • Serve as the primary client contact throughout onboarding • Build client relationships through proactive communication and project management • Reduce implementation timelines and accelerate time-to-value • Manage client expectations and resolve onboarding issues • Identify improvements to onboarding processes, tools, and client experience • Support standardized onboarding methodologies and best practices • Contribute to process improvement initiatives that enhance operational efficiency and service quality • Track onboarding cycle time, time-to-value, project completion, data accuracy, client satisfaction, handover success, and implementation quality
🎯 Requirements
• Bachelor's degree in Business Administration, Project Management, Human Resources, Information Systems, or a related field • 4–6 years of experience in client onboarding, implementation, project management, customer success, or service delivery within a business services environment • Experience managing multiple onboarding or implementation projects simultaneously • Strong project coordination and organizational skills with exceptional attention to detail • Experience working with cross-functional teams in a fast-paced environment • Excellent communication and stakeholder management skills • Strong analytical and problem-solving abilities • Proficiency in Microsoft Excel, PowerPoint, and project management or CRM tools • Preferred: experience onboarding clients within Payroll, HR Services, Employer of Record, Professional Services, Global Mobility, or Entity Management • Preferred: familiarity with implementation methodologies and CRM, HRIS, payroll, or service delivery platforms • Preferred: experience working in a multinational or global business environment • Preferred: knowledge of business process improvement and client implementation best practices
🏖️ Benefits
• Real ownership and autonomy to make meaningful decisions • Diverse, collaborative, and supportive global team • Opportunities to work across international markets • Fast career progression based on performance and impact • Flexible remote and hybrid working arrangements • Merit-based career progression • Fast decision-making with minimal bureaucracy • Ownership and autonomy to lead initiatives and create value • Global opportunities to collaborate with colleagues, partners, and clients around the world • Continuous growth and ongoing career opportunities • High-performance culture • Collaborative environment • Transparency and trust • Flexible working designed to support productivity, agility, and work-life balance • Background and reference checks, to the extent permissible by law
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