Application Engineer

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HighLevel

201 - 500 employees

Founded 2018

đŸ’Œ Consulting

📩 Logistics

☁ SaaS

💰 Series A on 2021-11

Consulting ‱ Logistics ‱ SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

‱ Design, develop, and maintain API integrations between enterprise IT systems and financial/non-financial applications ‱ Build and manage automation workflows for user lifecycle management, including onboarding, offboarding, and access provisioning ‱ Integrate and manage enterprise tools such as Google Workspace, Darwinbox HRMS, Slack, and other SaaS applications ‱ Develop and maintain middleware solutions to support secure and scalable IT integrations ‱ Translate IT and business requirements into technical solutions and automation workflows ‱ Ensure secure integration practices, including authentication and data handling ‱ Maintain documentation for IT processes, integration architecture, and automation logic ‱ Collaborate with Security and Compliance teams to support ITGC, audit, and access governance requirements ‱ Design and implement role-based access control and provisioning workflows across integrated systems ‱ Build automation for access reviews, entitlement mapping, and deprovisioning controls ‱ Develop integrations with ITSM tools such as Atomicwork for automated request, approval, and provisioning workflows ‱ Implement event-driven integrations using webhooks and APIs to enable real-time updates across systems ‱ Perform data validation and reconciliation between systems, such as HRMS and identity platforms

🎯 Requirements

‱ 4+ years of experience in software development, IT automation, or API integrations ‱ Strong hands-on experience with Python or Java ‱ Experience working with REST APIs, webhooks, and system integrations ‱ Understanding of identity and access management and user provisioning workflows ‱ Experience with SaaS platforms such as Google Workspace, HRMS tools, and collaboration tools ‱ Familiarity with OAuth 2.0, SAML, and API tokens ‱ IGA tool customization or connector development experience ‱ Knowledge of IGA tools such as Okta and Tuebora ‱ Experience with ITSM tools such as Atomicwork and ServiceNow ‱ Exposure to integration platforms including Zapier, Workato, and MuleSoft ‱ Knowledge of Google Admin APIs, Darwinbox APIs, and Slack APIs ‱ Understanding of ITGC, SOX controls, and access governance processes ‱ Experience working in SaaS or enterprise environments ‱ Familiarity with automation scripting and event-driven workflows ‱ Saviynt or SailPoint ISC/IIQ development experience

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