Associate Director – Strategy, Revenue & Product Growth

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HighLevel

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Analyze revenue performance, product adoption, customer behavior, and monetisation opportunities across multiple product lines. • Partner with Product and Finance teams to identify growth opportunities and prioritise high-impact initiatives. • Develop business cases, growth plans, and strategic recommendations to improve revenue and adoption. • Drive planning processes and track progress against key business objectives. • Build a deep understanding of HighLevel's products, customers, and revenue drivers. • Identify opportunities across new revenue streams, adoption and expansion. • Work closely with Product teams to shape and execute strategic initiatives that drive business impact. • Align Product, Finance, Marketing, Sales, Customer Success, and Leadership teams around common goals. • Drive clarity, accountability, and execution across complex initiatives. • Influence stakeholders and facilitate decision-making across multiple functions. • Own high-priority initiatives from ideation through execution. • Establish operating rhythms, success metrics, and tracking mechanisms. • Monitor outcomes, identify risks, and course-correct when necessary. • Continuously improve planning, prioritization, and execution processes.

🎯 Requirements

• 7–12 years of experience in Founder’s Office, Chief of Staff, Strategy & Operations, Product Strategy, Revenue Strategy, Growth, or Business Operations roles. • Strong understanding of SaaS business models, monetization, pricing, adoption, retention, and growth metrics. • Proven ability to drive cross-functional initiatives across Product, Finance, GTM, and Leadership teams. • Demonstrated track record of translating strategy into execution and delivering measurable business outcomes. • Exceptional analytical, problem-solving, and stakeholder management skills. • Comfortable working in ambiguity and influencing without direct authority. • Hands-on with AI tools and modern productivity workflows. • Experience in high-growth SaaS, startup, or consulting-led environments is preferred.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities

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