Engineering Manager II – Platform Backend

🔥 1 minute ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👮‍♀️ Software Engineering Manager

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Lead engineering for the Platform Services team responsible for shared infrastructure, internal tooling, and core services • Own and evolve distributed systems architecture for reliable, extensible, and performant platform services • Drive measurable cloud infrastructure cost optimization without compromising reliability or performance • Own roadmap planning, estimation, and predictable delivery while balancing technical debt, new capabilities, and operational stability • Establish observability and incident management practices; ensure rapid issue detection, diagnosis, and resolution • Drive blameless postmortems that result in substantive fixes • Use metrics and data to prioritize, evaluate trade-offs, and report on platform health, cost, and team performance • Hire, mentor, and grow engineers; set technical standards and build a culture of ownership and craftsmanship • Partner with product engineering, SRE/infra, security, and leadership • Communicate platform priorities, risks, and progress to engineering leadership and stakeholders • Lead platform engineers building and operating shared services, internal platforms, and infrastructure across multiple product lines • Lead GCP/AWS cloud infrastructure and service management, including provisioning, scaling, security, and cost governance • Lead observability strategy across metrics, logging, tracing, and alerting • Lead adoption of AI-driven engineering practices, agentic workflows, and AI-assisted tooling

🎯 Requirements

• 10+ years of overall software engineering experience, including at least 2+ years in a Software Development Manager (or equivalent) role • Expert-level proficiency in either Go, Python or Nodejs • Prior experience managing a platform team, or having worked as an individual contributor on platform teams for at least 3+ years, at enterprise scale • Strong hands-on orientation, including code review, production debugging, and deep architectural work • Candidates in a purely managerial (non-hands-on) role for the last 1+ year will not be considered a fit • Deep practical experience with GCP and/or AWS service management, including provisioning, scaling, IAM, networking, and cost governance • Demonstrated track record of driving cost optimization initiatives in an enterprise cloud environment, with measurable results • Strong understanding of distributed systems architecture, including consistency, availability, fault tolerance, scaling patterns, and trade-offs at scale • Hands-on experience with observability tools such as Prometheus, Grafana, ELK/OpenSearch, or equivalent • Data-driven approach to decision-making, prioritization, and performance reporting • Proven experience in roadmap planning, estimation, and delivering complex initiatives on time • Strong people management skills, including hiring, mentoring, and performance management • Ability to collaborate effectively across engineering, product, and security teams • Excellent verbal and written communication skills • AI-first mindset, actively using AI tools in engineering workflows in recent years • Experience building or integrating agent-driven systems is a strong plus

🏖️ Benefits

• Remote-first organization • Employee India commitment