Senior Affiliate Compliance Specialist

🕒 February 26

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HighLevel

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Own the affiliate channel escalation process, serving as the primary decision driver for compliance-related issues and a key stakeholder in legal, investor relations, and affiliate policy situations • Actively investigate potential affiliate violations by gathering evidence, auditing traffic sources, and validating promotional methods • Drive cross-functional reviews with Affiliate, Legal, Finance, and Investor Relations teams to align on risk assessment and outcomes • Serve as the final escalation point for affiliate-related compliance issues originating from Customer Support and Product Support teams • Be able to advocate for and strongly recommend enforcement decisions, including warnings, restrictions, or removal from the affiliate program • Provide clear guidance to Product Support Manager to ensure teams are aware on how enforcement decisions should be communicated to customers and affiliates, including approved rationale and boundaries • Proactively monitor affiliate activity and identify emerging risk patterns before they escalate • Execute detailed traffic audits to determine source legitimacy, compliance with policy, and overall quality • Run point on miscellaneous legal and compliance tasks tied to affiliate activity, ensuring timely follow-through and resolution • Produce clear, defensible documentation that supports decisions and stands up to internal and external scrutiny • Build and refine repeatable workflows for escalation, investigation, and enforcement as the affiliate channel scales • Continuously improve how affiliate risk is identified, assessed, and resolved to protect revenue, brand trust, and legal exposure

🎯 Requirements

• 5+ years of experience in affiliate marketing, compliance, trust & safety, risk analysis, operations, or a legal-adjacent role • Strong investigative and analytical instincts • Demonstrated experience evaluating policy-driven or compliance-related issues and supporting decisions that carry business or legal risk • Hands-on experience reviewing, auditing, or investigating activity within a digital channel (affiliate, performance marketing, payments, platforms, or marketplaces) • Proven ability to synthesize information from multiple sources (data, documentation, stakeholder input) and arrive at clear, defensible conclusions • Experience working cross-functionally with teams such as Affiliate, Legal, Finance, Investor Relations,, or Operations • Strong written documentation skills, including the ability to clearly and professionally explain findings, risk factors, and recommended actions when handling sensitive or confidential matters • Comfort taking ownership of outcomes and following issues through to resolution, even when decisions are complex or unpopular • Working knowledge of affiliate marketing practices, traffic sources, and common risk vectors (or demonstrated ability to quickly develop this expertise)

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