Senior Director, Product Management – Revenue Products

🕒 June 24

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Own the product strategy and roadmap for HighLevel’s revenue-generating products, including Phone / CPaaS, Email, WhatsApp, and other usage-based or subscription-based products. • Define the long-term vision for each product area, ensuring alignment with HighLevel’s broader company strategy, customer needs, market trends, and revenue objectives. • Prioritize product investments across a portfolio of revenue products based on customer impact, revenue potential, margin profile, adoption opportunity, and strategic importance. • Develop clear product narratives, business cases, and strategic recommendations for executive leadership. • Own the business performance of assigned product lines, including revenue growth, gross margin, usage trends, attach rate, adoption, retention, and profitability. • Partner with Finance, RevOps, Data, and executive leadership to establish revenue targets, forecast performance, identify growth opportunities, and manage tradeoffs. • Analyze product-level financial performance and customer behavior to identify opportunities to improve monetization, reduce cost, increase margins, and drive sustainable growth. • Lead pricing and packaging strategy for revenue-generating products, including usage-based pricing, subscription tiers, add-ons, bundles, overages, and margin optimization. • Drive a best-in-class user experience across revenue products, ensuring products are intuitive, reliable, easy to adopt, and valuable for agencies and their customers.

🎯 Requirements

• 15+ years of product management experience, with at least 4+ years leading product teams. • Experience owning revenue-generating SaaS, usage-based, subscription, marketplace, payments, communications, or platform products. • Demonstrated success managing product-level business outcomes, including revenue, adoption, retention, pricing, packaging, and profitability. • Strong understanding of P&L ownership, monetization strategy, unit economics, margin optimization, and business forecasting. • Experience developing and launching pricing and packaging strategies for SaaS or usage-based products. • Proven ability to define product strategy, build roadmaps, align stakeholders, and execute across complex product portfolios. • Strong analytical skills with the ability to use data to identify opportunities, evaluate tradeoffs, and measure impact. • Experience partnering closely with Engineering, Design, Finance, Marketing, Sales, Customer Success, Support, and executive teams. • Excellent communication and executive presentation skills. • Strong leadership skills with experience hiring, mentoring, and developing product managers.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development • Stock options