Senior Engineering Manager – Marketplace & Developer Ecosystem

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HighLevel

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SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

📋 Description

• Mentor and coach Engineering Managers, Staff Engineers, and Tech Leads, fostering a culture of technical excellence and ownership • Lead performance evaluations and create clear career distinct paths for engineers within the Marketplace organisation • Build a resilient team capable of managing high-traffic public APIs and complex financial transactions with zero margin for error • Translate complex business requirements into scalable technical roadmaps for the Marketplace ecosystem • Drive process improvements to manage the lifecycle of hundreds of integrations and thousands of developer apps • Ensure teams are set up for agile delivery while maintaining strict security and governance standards required for open platforms • Oversee the architecture of our Public API (v1/v2), ensuring backward compatibility, versioning strategies, and high availability • Collaborate with Product Managers to design the "Plumbing" of our economy—from payout automations to usage-based billing systems. • Maintain high engineering quality across the SDKs, Sandbox environments, and Native Integrations • Collaborate with cross-functional teams to define the strategy for the App Marketplace and Partner Program • Design extensible architectures that allow our platform to integrate seamlessly with major players (Google, Meta, Slack) and custom solutions

🎯 Requirements

• Extensive hands-on experience with Node.js and Vue.js (or React/Angular) • SaaS Experience: Majority of experience in a high-growth SaaS company is a huge plus • Ecosystem Experience: Proven track record of building/managing Public APIs, Developer Platforms, or App Marketplaces • Leadership: 10+ years of engineering experience, with at least 3+ years in leadership or management roles managing other managers or multiple teams • Education: Bachelor’s degree or equivalent in Engineering, Computer Science, or a related field • Strong capability in architectural decision-making regarding API versioning, backward compatibility, and system security