Senior Product Manager – AI Platform

🕒 March 17

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Define the roadmap for HighLevel’s AI platform layer • Identify core AI primitives that should be centralized across the company • Ensure platform capabilities enable teams to ship AI features faster • Design and evolve platform systems including LLM and model orchestration, agent frameworks and tool usage, context and data pipelines, AI evaluation and monitoring, guardrails and governance frameworks • Build tools and abstractions that simplify AI development for product teams • Provide documentation and reusable building blocks • Reduce duplicated effort across teams • Define performance and reliability standards for AI systems • Work with engineering to optimize inference latency, cost, and scalability • Embed safety, compliance, and transparency into AI platform design

🎯 Requirements

• 8–10 years of product management experience • Experience working on technical platforms or developer infrastructure • Strong understanding of AI systems and LLM architectures • Ability to operate independently with high ownership • Hands-on coding or AI prototyping experience (1–2+ years) • Experience building AI platforms, ML infrastructure, or developer tools • Familiarity with agent frameworks, vector databases, and evaluation systems

🏖️ Benefits

• Equal Opportunity Employer • Opportunity to learn the intricacies of scaling a B2B SaaS startup • Opportunity to develop impactful products that cater to the needs of customers