Senior Product Manager – Documents

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HighLevel

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Own the roadmap for HighLevel's document creation experience — an AI-powered, drag-and-drop builder that lets users design fully custom templates for every document type. • Extend the existing builder (currently supporting Documents and Contracts) to cover Invoices, Estimates, and Receipts with type-specific fields, logic, and layouts. • Define the rules, triggers, and customization options governing how documents move through each stage — including partial payments, payment reminders, disputes, and failure handling. • Lead the build of HighLevel's native e-signature product — a direct alternative to standalone contract tools — supporting legally binding signatures across document types.

🎯 Requirements

• 8–10 years of product management experience • Experience building document creation, form-builder, or workflow products • Familiarity with payment or billing flows — invoicing, estimates, or financial document lifecycles • Strong UX instincts with a track record of shipping complex, multi-step workflows that feel simple to users • Ability to manage a product surface with significant cross-team dependencies

🏖️ Benefits

• dynamic work environment • collective responsibility • continuous and iterative improvement

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