Staff Engineer – Cloud Infrastructure, Security

🕒 April 27

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HighLevel

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Design and evolve GCP-based infrastructure architecture for scalability, resilience, and security. • Define standards for: • Project and environment structure • Multi-region deployments • High availability and failover strategies • Lead architectural reviews for high-impact infrastructure changes. • Ensure infrastructure supports high-scale, multi-tenant SaaS workloads. • Architect and optimize Kubernetes (GKE) platforms for production workloads. • Define and enforce: • Cluster architecture and node pool strategies • Workload isolation and scheduling policies • Upgrade and lifecycle management strategies • Improve reliability, scalability, and operational efficiency of Kubernetes environments. • Design and manage secure and scalable cloud networking: • VPCs, subnets, routing, and firewalls • Load balancing and traffic routing • Own integration with Cloudflare, including: • CDN configuration • WAF rules and DDoS protection • Edge security and traffic management • Ensure low-latency, resilient, and secure traffic flows. • Design and enforce least-privilege IAM architecture across GCP and platform systems. • Define standards for: • Service accounts and roles • Access control policies • Just-in-time access and auditing • Partner with Cyber Security to continuously improve access posture and reduce risk. • Build and enforce secure-by-default infrastructure patterns. • Partner closely with Cyber Security teams to: • Identify and remediate vulnerabilities • Implement security controls and guardrails • Support threat modeling and risk assessments • Secure Kubernetes workloads, networking layers, and cloud services. • Drive adoption and quality of Infrastructure as Code (IaC) using tools like Terraform. • Build reusable infrastructure modules and automation frameworks. • Ensure infrastructure changes are Auditable, Repeatable & Safe • Reduce manual operational work through automation. • Design and improve disaster recovery (DR) and failover strategies. • Define and validate RTO / RPO objectives. • Partner with SRE teams to improve Incident response, System resilience & Operational readiness. • Participate in postmortems and drive systemic improvements. • Identify infrastructure inefficiencies and performance bottlenecks. • Partner with FinOps and Cloud teams to: • Optimize resource utilization • Improve cost visibility and predictability • Balance performance, reliability, and cost in architectural decisions. • Act as a technical leader across Cloud Infrastructure and Security domains. • Mentor SDE2, SDE3, and Lead engineers. • Drive design reviews, architecture discussions, and best practices. • Influence teams across the organization without direct authority. • Work closely with: • Platform Engineering (CI/CD, DevEx) • SRE & InfraOps (operations and reliability) • Cyber Security teams (security and compliance) • Communicate complex technical concepts clearly to stakeholders and leadership.

🎯 Requirements

• Bachelor’s degree or equivalent experience in Engineering or related field • 9+ years of experience in cloud infrastructure, platform engineering, or security • Deep hands-on experience with: • GCP (preferred) or other cloud platforms • Kubernetes (GKE) in production environments • Cloud networking and distributed systems • Strong experience with: • Cloudflare (CDN, WAF, edge security) • IAM and access control systems • Proven experience designing secure, highly available systems at scale • Strong problem-solving and system design skills • Excellent communication and leadership abilities