General Manager – Custody & Compliance

🔥 0 minutes ago

🌐 Cyprus, Georgia, +4 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🚔 Compliance

👻 Ghost score 17%

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Logo of GoMining

GoMining

201 - 500 employees

Founded 2017

💼 Consulting

📣 Marketing

₿ Crypto

Consulting • Marketing • Crypto

GoMining is a digital mining platform that enables users to earn daily Bitcoin rewards through unique digital miners generated at the time of purchase. Users can manage their miners directly from their mobile phones, benefiting from verified data centers while having full control over their mining operations and rewards. The GoMining ecosystem also features a marketplace for trading miners and offers educational resources to help users maximize their earnings in the cryptocurrency space.

📋 Description

• Own Custody & Compliance end-to-end, including strategy, roadmap, priorities, budget, and business results. • Define and track key metrics for deposits, withdrawals, KYC, fraud, and customer activation. • Improve customer onboarding and money-movement speed and conversion. • Balance risk prevention with customer experience and commercial impact. • Build financial and operational models and make data-driven business decisions. • Work directly with C-level stakeholders on strategy and priorities. • Own custody infrastructure, custody-provider relationships, and deposit and withdrawal flows. • Improve transaction processing speed, reliability, and success rates. • Manage incidents and critical issues related to customer funds. • Own operational implementation of KYC, AML, and Travel Rule requirements. • Build scalable compliance operations, including case management, decision SLAs, escalation processes, and workflows. • Analyze false positives and missed fraud cases. • Develop fraud-prevention guardrails and monitor fraud losses and false-positive rates. • Own provider relationships, negotiate commercial and operational terms, drive integrations, and hold providers accountable for service levels. • Lead a dedicated engineering team and work directly with the Tech Lead. • Own priorities, backlog, releases, and delivery; set goals and measurable outcomes. • Hire, develop, and make performance decisions when required. • Use AI and automation to keep the team lean and increase execution speed.

🎯 Requirements

• Strong hands-on experience in crypto custody, payments, KYC/AML, or related financial infrastructure. • Experience owning custody and compliance processes in a crypto exchange, wallet, broker, crypto bank, BaaS, custody platform, or similar environment. • Practical experience with platforms such as Fireblocks, Copper, BitGo, Uphold, or similar. • Strong understanding of KYC, AML, Travel Rule, transaction monitoring, and fraud prevention. • Experience building operational compliance processes at scale. • Experience working directly with external providers and negotiating commercial terms. • Strong product and commercial mindset. • Ability to understand how compliance decisions affect conversion, revenue, and customer experience. • Strong analytical skills and comfort making decisions based on data. • Technical literacy and ability to work directly with engineers. • Experience managing teams and owning delivery. • Experience in crypto or fintech is highly preferred.

🏖️ Benefits

• Professional growth: support for courses, conferences, and English learning (up to 100% coverage). • Work-life fit: remote or hybrid format with flexible hours across international teams. • Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year • Recognition programs: structured performance reviews and team awards. • Team culture: retreats in international locations (for example, company apartments in Cyprus).

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