Client Relations Specialist – Farm & Food Businesses

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🔥 11 minutes ago

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Good Roots

WebsiteLinkedInAll Job Openings

11 - 50 employees

🌾 Agriculture

🤝 B2B

Agriculture • B2B

Good Roots is a consulting firm that provides accounting, marketing, and business consulting services tailored to farmers and food entrepreneurs. They offer programs and hands-on engagements—like 180-day transformations, fractional accounting services, and marketing foundations—to help farms and food businesses increase profitability, organize operations, solve labor and hiring issues, and transition to organic practices. Good Roots also produces resources, industry reports, conferences, and partnership programs and serves hundreds of farm and food clients across the United States.

📋 Description

• Support the business development pipeline • Help CR Leads research and qualify prospective clients — farmers, food processors, cooperatives, and food entrepreneurs across the country. • Manage outreach cadences and CRM records in HubSpot to keep opportunities organized and moving. • Draft follow-up communications, proposals, and scope summaries with guidance from senior CR team members. • Join discovery and qualification calls to take notes, identify client needs, and learn how great consultative conversations are structured. • Coordinate the handoff between the CR team and our service providers so that every new client starts their engagement feeling confident and well-informed. • Track pipeline activity and flagging opportunities that need attention before they go cold. • Participate in CR team meetings and contribute to how we think about prospecting, outreach, and our approach to new markets.

🎯 Requirements

• 1-3 years of professional experience in client relations, sales support, account coordination, or a related field. • You care about agriculture, food, and the people working hard to build businesses within them. • You follow through. When you make a commitment, people can count on you to keep it. • You write clearly and warmly. • You want to understand how things work, why they work, and how the pieces fit together—not just complete the task in front of you. • Comfort and confidence in a fully remote, async-first environment. • Proficiency in Google Suite and the ability to learn new platforms quickly (HubSpot, Slack, Kantata, and others).

🏖️ Benefits

• Flexible scheduling, all work is remote • Health, Vision & Dental • Paid Parental Leave (eligible after 1 year of full-time employment) • 401k with company match • Life Insurance • Paid personal time off, observance of paid federal holidays, and paid winter break • Time and expenses covered for professional development • Short Term Disability • Monthly stipend for office expenses • Bi-annual performance-based bonuses • Employee ownership after 4,000 hours ...and more, apply to learn.