Aftersales Instructor

Job not on LinkedIn

August 11

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

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GP Strategies Corporation

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Education • HR Tech • B2B

GP Strategies Corporation is a global talent transformation and learning services company that helps organizations improve workforce performance through integrated consulting, managed learning services, content design and development, training delivery, and learning technology. The firm combines human expertise with AI-driven tools to deliver custom upskilling, leadership development, technical training, and enterprise technology adoption programs for large organizations across industries. GP Strategies provides consulting on organizational learning, AI readiness and implementation, and operates learning platforms and services to support long-term workforce capability and performance.

1001 - 5000 employees

Founded 1966

📚 Education

👥 HR Tech

🤝 B2B

📋 Description

• Conduct regular training/coaching sessions on service reception, repair order documentation, Brand hospitality, customer satisfaction, selling skills, and relationship building • Follow-up with dealers regularly on yearly certification • Partner with Area team members to assess in-dealer/virtual coaching and training needs • Provide feedback to the training design team on curriculum needs • Engaging field, upper management and dealer management to receive training buy-in at all levels • Train and develop new service and parts department personnel • Provide a contact report to Audi Training and Field Team after each dealer visit • Display prudent time management and expense budgeting • Conduct in-person and virtual training classes

🎯 Requirements

• 3 to 5 years of training and facilitation experience in a variety of formats (virtual, on the job and classroom) • Bachelor’s degree - B.A., B.S • Minimum 3 years relevant work experience – Automotive retail, hospitality and/or Customer Care • Effective time management skills • Proficiency in Microsoft Office applications: PowerPoint, Word, Excel • Excellent written and verbal communication skills • Prior experience in a dealership, preferably in Aftersales • Audi product knowledge and people skills • Dealership process diagnostic abilities • Budget management experience

🏖️ Benefits

• GP Strategies Corporation is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.