Senior Sales Operations Analyst – Deal Desk

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Logo of Grab

Grab

5001 - 10000 employees

Founded 2012

🚗 Transport

💸 Finance

👥 B2C

Transport • Finance • B2C

Grab is Southeast Asia’s leading superapp, dedicated to driving positive change in the communities it serves. With operations across 8 countries, Grab offers a wide range of services, including ride-hailing, food delivery, and financial services, aiming to create better lives for millions. The company is guided by values of hunger, heart, humility, and honor, striving to innovate and push boundaries. It has grown to have 180 million users and 7 R&D centers, emphasizing collaboration and diversity within its workforce.

📋 Description

• Serve as the strategic advisor to regional sales teams on complex deal structures, pricing, and commercial terms to maximize profitability and alignment with corporate goals. • Drive cross-functional alignment (Sales, Legal, Finance, and Operations) to move deals from creation through approval to final closure, resolving exceptions. • Improve the regional deal management process to boost governance, and commercial velocity. • Conduct financial modeling, margin analysis, and pipeline tracking by CRM to deliver data-driven insights for negotiations and sales forecasting. • Review contract documentation to ensure total compliance with company policies, accurate revenue recognition and agreement. • Implement tracking mechanisms to ensure closed deals achieve projected financial targets, identifying variances and optimization opportunities. • Translate complex data into clear summaries and recommendations for senior leadership, while mentoring junior team members on deal desk best practices.

🎯 Requirements

• 5+ years in Deal Desk, RevOps, or Sales Ops, ideally within SaaS or enterprise software. • Deep knowledge of enterprise sales cycles, complex deal structures, revenue recognition, and commercial contract management. • Advanced financial modeling and (SQL/Python); proficiency with CRMs (Salesforce/HubSpot) and BI tools. • Proven ability to manage cross-functional stakeholders (Sales, Legal, Finance) and lead negotiation support. • Experience driving process improvements and translating data into actionable business recommendations.

🏖️ Benefits

• Term Life Insurance • Comprehensive Medical Insurance • GrabFlex Benefits Package • Parental and Birthday Leave • Volunteering Leave through Love-all-Serve-all (LASA) • Confidential Grabber Assistance Programme • FlexWork Arrangements

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