Director of School Success

🕒 May 14

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🔴 Lead

👔 Director

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GradGuard - College Life Protected

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

📚 Education

👥 B2C

Education • B2C

GradGuard - College Life Protected is a company that helps students and families protect their investment in higher education by offering tuition insurance, renters insurance, and related student protection products. The company partners with colleges and universities to embed insurance options into enrollment processes and serves both students and institutions with claims support and customer service. Since 2009 GradGuard has insured over 1. 7 million members at more than 600 institutions, providing coverage for tuition withdrawals for medical reasons, personal property, and other student-specific risks.

📋 Description

• Actively identify and pursue opportunities to expand GradGuard’s full suite of products and services across different campus departments (Housing, Student Financial Services, Risk Management). • Ensure school partners implement GradGuard’s products effectively, helping execute integrated marketing campaigns that support our embedded insurance model. • Build trust and credibility with key stakeholders at partner institutions, positioning GradGuard as an essential component of their student success strategies. • Design and implement innovative strategies within your portfolio to maximize financial impact, focusing on retention and expansion revenue. • Work closely with internal teams (marketing, product, sales) to advocate for your partners' needs.

🎯 Requirements

• 2-5+ years in B2B account management, customer success, higher education partnerships, or strategic partnerships, with a track record of revenue retention and growth. • Prior experience in the higher education market, EdTech, or financial services is highly preferred. • Proven ability to navigate complex organizations, identify key decision-makers, and uncover expansion opportunities. • Comfortable using modern sales and CRM tools (Salesforce experience is strongly preferred). • Familiarity with the Apple ecosystem (including Keynote) is a plus. • Exceptional presentation and relationship-building skills to influence stakeholders at all levels. • Bachelor’s degree preferred.

🏖️ Benefits

• Flexibility: Willingness and ability to travel up to 30% of the time for campus visits, events, and trainings.