Sales Development Representative

November 25

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Grafana Labs

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Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Build and maintain knowledge of our technology, competitors, open source ecosystem, and industry trends • Follow up on inbound leads effectively and efficiently • Use a multi-channel approach (email, social, calling) to proactively outreach to new leads within target accounts; • Use Salesforce and Grafana dashboards for lead and account management and research • Use research and data to prioritise and customise outreach to target prospects and accounts via email and LinkedIn • Drive effective discovery conversations to understand users’ needs and goals in to provide them the appropriate resources and communicate how Grafana can help them • Consistently meet new business opportunity and pipeline targets • Collaborate with cross-functional teams such as marketing and sales to win as a team

🎯 Requirements

• Fluent in English • Open to feedback and coaching, always looking for ways to improve • Clear and concise written and verbal communication style • Excellent organisational skills and the ability to prioritise many tasks and demands • Willingness and ability to take on any task - no matter how small or big - with a focus on quality • Resourceful and proactive in an environment that is constantly evolving • Driven by purpose and by winning with a team-first attitude

🏖️ Benefits

• 100% Remote, Global Culture • Scaling Organization • Transparent Communication • Innovation-Driven • Open Source Roots • Empowered Teams • Career Growth Pathways • Approachable Leadership • Passionate People • In-Person onboarding • Balance is Key - 30 days annual leave with 3 for Grafana Shutdown Days