Senior Field Engineer

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Anticipate the needs of the Solutions Engineering Team • Designing, developing, and delivering technical presentations and white papers • Creating and delivering Training Materials, Product Demonstrations and Product workshops to One-X organization, customers, and the community • Partner with Product Management, Marketing, Engineering, and Customer Experience teams to support customer engagements • Effectively become a SME on one or more of our products enabling you to assist the field with deep dive technical meetings, large strategic POV’s, blogs, webinars and more

🎯 Requirements

• 5+ years of technical experience, serving as a SRE, Developer, Architect and/or successful presales Solution Architect. OSS selling experience is a plus. • Deep understanding of at least two to three of the technologies in the Observability space, eg. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc. • Experience planning and executing a corporate Observability strategy. • Comfortable with at least one modern programming language. • Understanding of the modern software development lifecycle, including debugging, investigation. • Working familiarity with Linux, including common tools. • Should be able to Architect a Modern application on one of the primary cloud providers (AWS, Azure or GCP), including IAC tools such as Terraform, understand the tradeoffs between build vs buy, the technologies that you would make up that architecture like Kubernetes, Docker, Serverless, Microservices and many more. • Experience building and delivering technical content for technical audiences. This includes Workshops, Demos, Decks, Webinars, Videos etc.

🏖️ Benefits

• 100% Remote, Global Culture • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.