Solutions Engineer

🔥 10 minutes ago

🇫🇷 France – Remote

💵 €103.8k - €128k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Partner with the Sales team to articulate Grafana's value proposition, vision, and strategy to customers • Own technical engagement with customers and help close complex opportunities • Deliver product and technical presentations to potential and existing customers • Communicate with customers and internal teams to provide product and competitive-landscape feedback • Drive product conversations based on customer needs and problems • Enhance documentation and create blog posts, videos, knowledge base articles, and enablement materials • Educate potential and existing customers through demos, hands-on enablement, presentations, and technical evaluations • Serve as a communication bridge among customers, Sales, Product Management, and Engineering teams

🎯 Requirements

• 3+ years of technical pre-sales experience • Strong judgment, collaboration, and leadership • First-class written and oral communication skills • Ability to articulate the value proposition and technical advantages of products • Ability to solve technical challenges and develop creative customer solutions • Technical mindset and desire to grow technically • Must be located in France • Experience with Open Source technologies or in the Metrics/Monitoring space is an advantage • Experience with sales methodologies like MEDD(P)ICC is a plus

🏖️ Benefits

• Restricted Stock Units (RSUs) • 100% remote, global culture • Career growth pathways • In-person onboarding • 30 days annual leave per annum • 3 annual leave days reserved for Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support to ship great work and try new things