Staff GTM Engineer – AI & Automation

🕒 February 17

🇺🇸 United States – Remote

💵 $175k - $210k / year

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Build & operate GTM automation systems • Build and operate reliable automation across custom code + orchestration tools (e.g., n8n/Workato/Make), including CI/CD, testing, deployment practices, and runbooks that keep iteration fast and safe • Implement modular, scalable, multi-agent AI systems that operate 24/7 and integrate with marketing platforms (e.g., Customer.io, Marketo, Salesforce, BigQuery) • Own technical direction for GTM automation: design data models, define API contracts, build shared libraries, and maintain reference architectures used across teams • Review code, write tests, and maintain production reliability standards • Operate, enable, and scale GTM workflows • Partner with RevOps, Demand Generation, Regional Marketing, Events Marketing, & SDRs to solve workflow inefficiencies through agent-based solutions with measurable business outcomes • Create reusable workflow templates, playbooks, and “how-to” docs so partner teams can safely self-serve common automations (with clear ownership and measurement) • Provide hands-on technical support and troubleshooting for AI systems across teams • Align AI chatbot systems across multiple teams (Marketing, SDR, Customer Success) to create unified prospect interaction routing. • Build intelligent routing logic that determines when and how to engage human resources in prospect interactions.

🎯 Requirements

• 7+ years building production systems and integrations (software engineering, data/analytics engineering, business systems, or GTM engineering) • 2+ years hands-on experience applying LLMs/AI to production workflows — not just prototypes • Proven experience delivering AI-enabled systems or automation (0→1 or major expansions) with measurable business outcomes • Strong in Python and JavaScript/Node.js with Git-based development workflows, code review practices, and testing discipline • Deep familiarity with Google Cloud Platform, BigQuery, and Cloud Functions • Hands-on experience with LLM frameworks and patterns: prompt engineering, RAG, function calling/tool use, agent orchestration, structured output parsing, and evaluation • Fluent with AI-assisted development tools (GitHub Copilot, Cursor, Claude Code) — you use AI to build AI systems • Experience implementing automation systems, building agent workflows, and maintaining scalable infrastructure • Proven ability to execute, prioritize, and deliver high-ROI AI automation projects • Strong documentation skills and ability to communicate clearly with technical and business audiences • Experience integrating with Salesforce (or similar CRM) and at least one marketing automation platform (Customer.io / HubSpot / Marketo) • Background working with analytics, segmentation, and personalization platforms.

🏖️ Benefits

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum.