Patient Services Coordinator – Every Weekend Required

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Graham Healthcare Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

🏥 Healthcare

⚕️ Healthcare Insurance

🏢 Enterprise

Healthcare • Healthcare Insurance • Enterprise

Graham Healthcare Group is a company focused on delivering high-quality post-acute care services by partnering with health systems to provide care in patient homes and communities. They address the fiscal challenges faced by healthcare providers through innovative home-based care models and collaborative partnerships. With a commitment to improving population health, clinical performance, and patient experiences, Graham Healthcare Group uses a buy-and-hold strategy with permanent capital to ensure long-term partnerships. They serve over 80,000 patients annually, working closely with hospitals, health systems, and physician groups to enhance post-acute service lines and drive efficiency. Their main goal is to offer integrated care solutions that improve operational, financial, and clinical outcomes while reducing healthcare costs.

📋 Description

• Scheduling the home visits for the field staff • Assisting with the coordination of patient care • Accumulating admissions/intake information • Communicating with CFSS for possible staffing needs and concerns • Works within the HCHB workflow structure as directed • Compile the daily schedules of clinical staff • Assign POD clinicians to patients • Assist POD personnel in care coordination of patient/client services • Serve as a liaison between the field staff, patients/clients, and POD personnel • Complete all tasks/workflow daily and communicate with ACM regarding any workflow unable to be processed prior to the end of the shift

🎯 Requirements

• Associate’s degree Preferred • At least one (1) year of experience in home health preferred • At least one (1) year of experience in a customer service capacity • Proficient in Microsoft Office suite • Minimum of two years general office experience, with one (1) of those years having been in data entry or word processing functions • Previous Home Health experience preferred

🏖️ Benefits

• Health, Vision, & Dental • 401K & Pension w/ 4% employer contribution • 15 Days PTO • Competitive Pay • Company paid life insurance and disability benefits • Pre-tax FSA and HSA plans