Manager – Quality Assurance

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Granicus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

📋 Description

• Help refine our existing processes around Quality Engineering, and champion these processes throughout the entire organization. • Demonstrated knowledge of general accounting and fund accounting principles is required. • Advocate for automated testing and converting all manual tests to automated tests. • Identify metrics for QE success, and report on these metrics inside and outside the engineering group including measuring improvements in automation efficiency, test coverage, and defect detection enabled by AI. • Be responsible for career development of QEs within your group. • Run one-on-ones on a regular cadence. • Embed AI-assisted testing practices into day-to-day QA workflows to improve efficiency, test coverage, and overall software quality. • Guide and enable QA engineers in the effective use of AI tools and practices, ensuring consistent adoption across the team. • Help QEs identify areas for improvement, create plans to improve, and execute improvements.

🎯 Requirements

• Experience with AI TOOLS and its implementation across all aspects of Testing (preferably Cursor, Playwright AI, Robot framework, etc.) • Experience with and passion for testing methodologies and improvements thereof (ideally within an agile development process) • Experience with testing of different types (e.g., automated/accessibility, manual) and at different levels (smoke, integration, regression) • Experience working in an environment using CI/CD preferred. • Experience with developing and reporting effective QE metrics to a wide range of audiences. • Ability to leverage AI tools to improve test design, accelerate automation, and identify quality risks more effectively. • Ability to mentor QEs of all levels. • Proven leadership skills and proven ability to execute on projects. • Experience collaborating with all the different departments needed to make software run from Customer Support to Operations and Platform Engineering. • Interest in the technology challenges faced by government offices. • Bachelor’s Degree or equivalent experience.

🏖️ Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. • Private health, vision, dental and life insurance – 100% Employer-Paid. • Comprehensive coverage for you and your family. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. • Pension Plan and Retirement options. • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.