Project Manager

🕒 5 days ago

🇺🇸 United States – Remote

💵 $60k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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Granicus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

📋 Description

• Manage complex mission driven projects for public sector clients • Own the project scope, timeline, and budget • Responsible for coordination of cross-functional teams to best serve Granicus customers • Oversee quality assurance, execution, delivery, reporting and contract compliance for all project deliverables • Leverage company standard processes and tools for executing, tracking, and billing projects • Serve as an innovator to strengthen the value of Services projects and to expand offerings • Provide expertise as a trusted advisor to internal resources, customers and partners • Maintain proactive approach to executing customer initiatives, anticipating customer needs and guiding decisions based on data and best practices • Partner with and consult Sales and Customer Success and other internal teams in pursuit of Services opportunities • Provide feedback to sales and support functions on project execution in retrospective meetings where applicable to adjust proposal and process changes on future projects • Survey and analyze customer satisfaction of projects delivered by department • Enlist internal stakeholders to help navigate within a customer organization and manage escalations

🎯 Requirements

• Minimum of 3 to 5 years’ experience overseeing complex projects • Experience managing projects and working with distributed/remote teams • Have experience and/or enthusiasm for public service, citizen engagement, legislative processes, and communication • Commitment to maintain and exceed Granicus’ standard of excellence in project management, deliverables and personnel • Enjoy managing simultaneous projects in a fast-paced environment • Ability to satisfy project and client objectives and achieve consistently high customer satisfaction feedback • Demonstrated project management experience, or any equivalent combination of education and work experience • This role requires willingness to travel up to 20% of the time for client immersions • Proficient use of CRM solutions (Salesforce preferred) • Proficient use of project management solutions (Wrike preferred) • Proficient use of Microsoft Office solutions (Word, Excel, PowerPoint) • Possess superior communication (oral and written) and analytical skills.

🏖️ Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. • Multiple Health Plan Options – Including a 100% employer-paid plan. • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. • Fitness Reimbursement Program – Stay active, your way. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. • Paid Parental Leave – For both birthing and non-birthing parents. • Traditional & Roth 401(k) – With a generous company match. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.