Sales Operations Analyst

Job not on LinkedIn

November 21

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟢 Junior

📊 Sales Operations

Apply Now
Logo of Granicus

Granicus

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

📋 Description

• Maintain and ensure the integrity of sales data within Salesforce. • Perform data cleanup and validation to support accurate reporting. • Develop and manage Salesforce dashboards to provide actionable insights. • Analyze sales data to identify trends and opportunities for improvement. • Review and monitor sales pipelines to ensure alignment with business goals. • Collaborate with sales teams to optimize processes and improve efficiency. • Provide regular updates and reports to senior management on sales performance. • Develop and maintain key performance indicators (KPIs) and dashboards to provide clear visibility into sales performance across various dimensions (e.g., product, region, segment, rep). • Proactively analyze sales data to identify trends, opportunities, and risks, and communicate actionable insights to Sales leadership and other stakeholders. • Conduct ad-hoc analyses to answer specific business questions and support strategic decision-making. • Automate reporting processes where possible to improve efficiency and scalability.

🎯 Requirements

• Bachelor's degree in Business, Data Analytics, or a related field. • 1-3 years of experience in sales data analytics or sales operations. • Proficiency in Salesforce. • Experience in a software or SaaS company. • Strong analytical skills and attention to detail. • Excellent communication and collaboration skills. • Ability to work independently and as part of a team. • Experience with data visualization tools (e.g., Tableau, Looker, Power BI). • Strong proficiency in data analysis. • Understanding of SaaS sales processes and pipeline management methodologies.

🏖️ Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. • Private health, vision, dental and life insurance – Comprehensive coverage for you and your family. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. • Family Paid Parental Leave - For both birthing and non-birthing parents. • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.

Apply Now
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