Account Manager

4 days ago

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Gravity Global

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B2B • Marketing • Media

Gravity Global is a leading brand-to-demand marketing agency that helps innovative brands capture attention and drive growth through creative strategies and cutting-edge digital experiences. With a focus on building brands that inspire demand, Gravity Global provides a range of services including media, digital design, user experience optimization, public relations, and performance marketing. The agency is recognized for its ability to transform brand identities and enhance customer engagement across various industries.

501 - 1000 employees

🤝 B2B

📱 Media

📋 Description

• Act as the primary contact for key account, ensuring effective communication and understanding of their needs. • Build deep relationships with clients by delivering proactive communication, thoughtful recommendations, and consistent value. • Demonstrate exceptional communication skills, fostering collaboration between internal and external local or global teams. • Facilitate clear and concise communication channels, ensuring seamless information flow across teams. • Assess account needs and delegate tasks appropriately across the account team, ensuring APMs are supported, empowered, and contributing effectively. • Use sound judgment to balance strategic ownership with efficient execution across deliverables. • Work closely with the project managers to help create and manage timelines that meet client goals. • Lead the development and execution of integrated marketing campaigns by partnering with media, creative, and digital teams. • Ensure strategies are aligned with client goals and the work is delivered with excellence from briefing through to production. • Proactively identify opportunities to expand services, deepen partnerships, and drive account growth. • Prepare initial drafts of estimates and proposals, emphasizing transparency in project scope, costs, and expectations. • Collaborate with team members to refine proposals and align them with client needs. • Serve as the meticulous proofer and final reviewer for all materials, upholding the highest standards of precision and quality. • Ensure all client interactions and project deliverables meet the agency's exacting standards. • Exhibit creative and solution-oriented problem-solving skills, addressing challenges and proposing innovative solutions. • Anticipate roadblocks and apply a solution-oriented mindset to keep projects on track. • Navigate a fast-paced environment with agility, ensuring projects stay on course and objectives are met.

🎯 Requirements

• 3–5 years of agency experience managing integrated campaigns across digital, creative, and media • Strong client-facing and strategic skills, with the ability to translate client needs into clear marketing plans • Proven success managing scopes, budgets, timelines, and internal teams in a fast-paced environment • Excellent communication and presentation abilities, with experience engaging senior stakeholders • Familiarity with project tools like Monday.com, Asana, or Airtable; bonus for HubSpot and content platforms • Able to delegate effectively, lead cross-functional collaboration, and maintain high attention to detail • Self-motivated, adaptable, and committed to delivering high-quality work and contributing to team growth • Open to some travel for this position based on Client meeting needs.

🏖️ Benefits

• Competitive Reward & Pay – we recognise and value your contribution with fair and competitive rewards aligned to local market practices, designed to celebrate excellence and support long-term success. • Career Growth & Development – we believe development is ongoing, not annual. Through our Continuous Performance Management (CPM) process, which includes regular feedback and coaching, we help you refine your skills, celebrate your achievements, and plan for future success enabling you to reach your full potential. • Collaboration – be part of a cross-functional, global team that values sharing insights, ideas, and best practices to drive collective success. • Professional Development – we invest in you through ongoing training and learning programmes designed to expand your expertise and confidence. • Work-Life Balance – while we expect dedication to client success, we also value your wellbeing, offering flexible working arrangements and plentiful paid time off. • Community & Recognition – we celebrate our people through social and team-building events, recognise length of service and life milestones, and appreciate individual contributions through our Gravity Gratitude ‘kudos’ recognition programme. • Family Support – we understand family matters and our people benefit from family-friendly policies such as parental leave, and access to wellbeing resources to help you balance work and family life. • Purpose & Belonging – we are committed to Environmental, Social and Governance (ESG) principles, fostering a workplace where positive impact matters. Our people are encouraged to get involved in employee resource groups that champion wellbeing, sustainability and culture.