Quality Manager

🔥 13 minutes ago

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Graycor

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1921

🏗️ Construction

🤝 B2B

Construction • B2B

Graycor is a U. S. -based commercial construction company with about a century of experience that provides general contracting, design-build, self-perform construction, preconstruction, integrated project delivery, MEP coordination and construction-technology services. Graycor serves a wide range of market sectors — including manufacturing and advanced facilities, logistics & distribution, power & gas, retail & shopping, corporate, cultural & educational, living & lodging, and healthcare — and operates multiple regional offices with headquarters in Oakbrook Terrace, Illinois. Their mission emphasizes long-term client partnerships, safety, quality, and ESG/community commitment.

📋 Description

• Lead the implementation of Graycor’s Quality Program on active projects in alignment with company standards, contract documents, approved submittals, and applicable industry codes. • Proactively identify quality risks and ensure mitigation strategies are embedded into project planning and execution. • Review project documents and quality requirements; lead the development, facilitation, and ongoing review of the Quality Risk Assessment Matrix (Q-RAM) and site-specific quality and testing plans. • Partner with Project Supervision, subcontractors, and Quality Engineers to identify gaps and actively mitigate quality risks throughout execution. • Plan, lead, and document Pre-Install Meetings as required. • Ensure quality requirements, inspection hold points, testing needs, tolerances, and acceptance criteria are clearly understood before work begins. • Speak up and challenge assumptions when quality expectations are unclear or incomplete. • Actively plan, direct, and control the quality of Graycor’s self-performed work. • Lead inspections and testing, manage punchlists, verify corrective actions, and confirm work meets acceptance criteria. • Ensure work instructions and inspection processes are current, clear, and effectively implemented. • Assure the quality of subcontractor, fabrication, and supplier work by verifying that required quality systems, inspections, testing, and documentation are in place and effective. • Support and coach subcontractors by providing quality checklists and Inspection & Test Plans (ITPs) when needed—not just reviewing documentation. • Identify non-conforming work and lead root cause analysis and corrective action development. • Partner with the project team and senior project leadership to implement corrective and preventive actions. • Verify the effectiveness of corrective actions and prevent recurrence. • Serve as a visible leader of Graycor’s Performance Excellence and Quality culture on site. • Reinforce consistent quality messaging during craft and subcontractor onboarding (Zero Punchlist, 100% material verification, defect prevention). • Demonstrate the courage to stop work that compromises quality and partner with project leadership to implement mitigation plans. • Provide clear roles, expectations, and accountability for assigned Quality Engineers and project quality personnel. • Coach, mentor, and provide constructive feedback through regular check-ins and performance discussions; address underperformance directly and escalate concerns when required. • Support the development and implementation of quality improvement initiatives. • Research, evaluate, and recommend external resources to strengthen quality culture and execution. • Develop, write, and update work instructions for self-performed work as needed. • Other duties as assigned.

🎯 Requirements

• Bachelor’s degree in Engineering, Construction Management, or a related field, or equivalent field experience sufficient to perform the duties of the role. • Minimum 10 years of progressive experience in quality control, quality assurance, inspection, or operations supporting construction projects. • Demonstrated experience with both self-performed work and subcontracted work in complex or industrial construction environments is strongly preferred. • Proven experience managing quality requirements and documentation for both self-performed and subcontractor work with structure and discipline, ensuring compliance and effective support of field execution. • Proven ability to evaluate information using professional judgment and objective criteria, anticipate quality risks, and identify issues before they impact cost, schedule, or turnover. • Ability to know when to engage directly and when to verify independently. • Strong working knowledge of construction means and methods, inspection and testing processes, and applicable industry standards, codes, and regulatory requirements. • Experience working with independent testing agencies, fabrication shops, and regulatory bodies. • Strong leadership, coaching, and interpersonal skills with the ability to influence project managers, superintendents, craft professionals, subcontractors, client representatives, and regulatory officials. • Comfortable leading meetings, training sessions, and pre-installation discussions. • Strong verbal and written communication skills, including the ability to clearly communicate quality expectations, risks, and performance metrics to both field teams and senior leadership. • Proficiency with Microsoft Outlook, Teams, Word, Excel, PowerPoint, and Procore. • Strong documentation, reporting, and recordkeeping skills required. • QA/QC, inspection, or related industry certifications preferred but not required. • Ability to travel regularly to project sites as required.

🏖️ Benefits

• Retirement + Income Protection • Safe Harbor 401(k) matching • Profit sharing • Basic and voluntary life insurance • Short and long-term disability insurance • Voluntary accident and critical illness coverage • Healthcare insurance, including comprehensive medical, Rx, vision and dental • Flexible spending and health savings accounts • Paid vacation, personal/sick leave and holidays • Paid parental leave • Remote work options for certain positions • Potential to earn up to $950 in wellness incentives • Free confidential health screenings • Online employee assistance program and mental health resources • Weekly subsistence allowance • Return home travel allowance • Travel incentive bonus based on time spent on a project • Project-based incentive program • Frequent feedback and career coaching • Ongoing learning and development opportunities • Tuition reimbursement • Employee referral bonus program (up to $6,000 per referral) • Optional ID theft and legal services coverage • Pet insurance • Company team building and social events (Tough Mudder, Bike Ride to the Beach, 5Ks, golf outings)