Community Manager

🕒 August 4

🇮🇳 India – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Greenpark

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

☁️ SaaS

Marketing • Digital Marketing • SaaS

Greenpark is a leading digital content agency that specializes in creating needs-led content for omnichannel search and social media channels. The company partners with some of the world’s biggest brands, including Kimberly Clark, Campari Group, Unilever, and Sanofi, to build authentic and lasting connections with their audiences. Operating globally with offices in cities like São Paulo, London, Singapore, and Jakarta, Greenpark excels in leveraging SEO, generative AI, and digital marketing strategies to enhance brand performance and consumer engagement. Notable achievements include awards in search marketing and collaborations in the beauty, healthcare, and technology sectors.

📋 Description

• Monitor and manage social media discussion threads across Instagram, TikTok, Facebook, YouTube, Reddit, and other platforms • Engage with the community in an appropriate tone by answering questions and sparking deeper conversations • Identify and respond to opportunities for deeper engagement, including advice, clarification, or product-information requests • Flag trending topics, FAQs, and sensitive comments to content teams • Track engagement metrics and community sentiment to inform content and strategy • Stay up to date on diamond and jewellery trends and relevant news for timely, relevant responses

🎯 Requirements

• Proven experience managing social media or online communities in-house, at an agency, or freelance • Strong written communication skills with an adaptable, on-brand tone of voice • Interest in or knowledge of diamonds, fine jewellery, or luxury lifestyle content • Comfort navigating social media platforms and tools such as Meta Business Suite, TikTok comments, Sprout, or similar • Ability to work independently, manage time efficiently, and meet deadlines • Availability to monitor platforms and respond within agreed windows, with some evening or weekend flexibility • Experience in rigorous reporting and capturing insights into project progress • Commitment to Greenpark’s values of striving, acting together, and kindness