Client Success Specialist

Job not on LinkedIn

🕒 6 days ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $16 - $18 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🦅 H1B Visa Sponsor

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GreenPath

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2025

🤝 B2B

🔬 Science

⚡ Energy

B2B • Science • Energy

GreenPath is an environmental consulting firm based in Amman, Jordan, providing sustainability, ESG, and environmental and social management services across the MENA region and international markets. The multidisciplinary team—environmental specialists, climate advisors, and ESG consultants—delivers technical studies, ESHS construction supervision, carbon footprint and climate risk assessments, training, and capacity building to private companies, governmental entities, NGOs, municipalities, and international financial institutions. GreenPath focuses on helping organizations reduce environmental impact, achieve regulatory compliance, and improve operational efficiency through locally grounded solutions aligned with international best practices.

📋 Description

• Provide top-tier support via phone to clients on our Debt Management Program • Taking back-to-back calls in a call center environment • Support client accounts and ensure seamless account management • Manage proposals, payments, deposits, and creditor communications • Proactively review client accounts to identify and resolve issues • Maintain accurate records and ensure compliance with state regulations • Collaborate across departments to ensure seamless client experience • Encourage and motivate clients throughout their financial journey

🎯 Requirements

• 2–3 years of customer service experience (call center preferred) • Associate’s degree preferred; Bachelor’s degree may substitute for experience • A strong sense of professionalism is essential when supporting clients through sensitive financial situations • Strong communication skills—empathetic, professional, and clear • Tech-savvy with experience in Windows-based systems and CRM tools • Comfort with numbers and basic financial calculations, including reviewing credit card statements, due dates, and payment schedules • Bilingual (English/Spanish) a plus!

🏖️ Benefits

• Competitive compensation and benefits • Growth and development opportunities • Supportive, inclusive, and collaborative work environment • A mission‑driven organization with over 60 years of impact in financial wellness.