Implementation Specialist

October 24

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Logo of Greenshades Software

Greenshades Software

HR Tech • SaaS • Enterprise

Greenshades Software is a company that provides comprehensive payroll and human resource solutions, primarily serving mid-market companies across various industries. Their platform offers features such as payroll processing, HR management, benefits administration, tax compliance, and time and labor management. Greenshades focuses on enhancing the employee experience, simplifying payroll complexities, and ensuring tax and HR compliance with an emphasis on ease of use and integration with existing systems like Microsoft Dynamics. The company is known for its strong customer support and serves clients in sectors such as healthcare, construction, and transportation, among others.

51 - 200 employees

Founded 2002

👥 HR Tech

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round on 2019-03

📋 Description

• Lead and manage the entire implementation process for assigned clients • Collaborate with the Project Designer to understand client requirements and configure our software solutions • Serve as the primary contact for clients throughout the implementation phase • Work cross-functionally with internal subject matter experts (SMEs), technical teams, and other stakeholders • Engage deeply with clients to analyze and understand their unique requirements • Lead training sessions for clients • Identify, analyze, and resolve implementation-related challenges independently • Maintain accurate and up-to-date documentation of the implementation process • Contribute to the continuous improvement of implementation processes

🎯 Requirements

• 0-2+ years of experience with HR, Payroll, Tax or Financial Implementations • Payroll processing experience preferred • Project management experience preferred • Customer Service or related experience preferred • Software Technical Support or related experience preferred • Product Training experience preferred • Associate's or Bachelor's degree preferred but not required • FPC or CPP preferred but not required

🏖️ Benefits

• This is a remote position.

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