Director of Customer Success – Energy Management

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Gridium

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Energy • Real Estate • SaaS

Gridium is a company that provides an Energy-Management-as-a-Service platform for real estate. Their service helps real estate stakeholders, such as facilities and engineering teams, property managers, sustainability leaders, and asset managers, to turn energy data into competitive advantages. Gridium offers solutions like Zero-CapEx retrofits that involve no capital expense, enabling clients to cut energy costs by 5-7% or more, streamline reporting, and lower compliance risks. Their services are designed to empower building teams to act on high-impact savings opportunities and achieve deeper efficiency with low-cost subscriptions. Gridium also provides Al-powered diagnostics and expertise to maximize NOI, utility savings, and compliance with regulations. They further support these efforts with new financing options for solar, EV charging, and battery projects in California.

11 - 50 employees

Founded 2011

⚡ Energy

🏠 Real Estate

☁️ SaaS

💰 $750k Series A on 2013-03

📋 Description

• Managing the commercial relationship for key accounts • Managing the workload and work product of a team of Energy Managers and Energy Analysts • Directing the commercial focus of the Customer Success team • Working directly with a set of assigned customers to achieve deep energy savings • Developing account plans that map customer objectives to Gridium’s value • Building and maintaining strong, long lasting executive level customer relationships • Ensuring timely and successful delivery of our solutions according to customer needs

🎯 Requirements

• Extensive (7+ years) prior work experience in a Customer Success or Account Management role • Demonstrated experience in a senior or leadership capacity • Experience owning a revenue or retention quota in a customer success or account management capacity • Strong business acumen and judgment • Track record of influencing commercial outcomes • Ability to travel monthly to visit in person with customers • Bachelor's degree required • Prior experience with advanced energy and/or financial spreadsheet modeling • Experience in Energy Management

🏖️ Benefits

• equity grant • 401(k) with 4% match • great health plan • vision • dental • generous parental leave • flexible vacation policy