Group O
B2B • Transport • SaaS
Group O is a business process outsourcing company that specializes in a variety of services including supply chain management, packaging solutions, device lifecycle management, and incentives and rebates management. They offer comprehensive third-party logistics (3PL) services such as kitting and assembly, inventory management, and fulfillment. Additionally, Group O provides advanced packaging solutions including custom packaging, sustainable materials, and packaging equipment. Their offerings extend to incentive marketing and tech solutions like call center support and reward card programs. Group O is committed to diversity and social responsibility, ensuring inclusion at all levels and engaging in charitable activities and sustainability initiatives. As a minority-owned business, Group O supports industries in achieving diversity spending goals and environmental stewardship.
Bilingual Customer Service Representative
Job not on LinkedIn
November 21
🗣️🇪🇸 Spanish Required
Group O
B2B • Transport • SaaS
Group O is a business process outsourcing company that specializes in a variety of services including supply chain management, packaging solutions, device lifecycle management, and incentives and rebates management. They offer comprehensive third-party logistics (3PL) services such as kitting and assembly, inventory management, and fulfillment. Additionally, Group O provides advanced packaging solutions including custom packaging, sustainable materials, and packaging equipment. Their offerings extend to incentive marketing and tech solutions like call center support and reward card programs. Group O is committed to diversity and social responsibility, ensuring inclusion at all levels and engaging in charitable activities and sustainability initiatives. As a minority-owned business, Group O supports industries in achieving diversity spending goals and environmental stewardship.
📋 Description
• Receive incoming calls from customers seeking assistance • Listen actively to customer concerns • Build rapport and establish positive relationships with customers • Maintain a thorough understanding of the company's products • Assist customers with placing orders and managing account information • Accurately record all customer interactions • Collaborate with other departments to address inquiries
🎯 Requirements
• High School Diploma • Basic customer service and phone handling experience. • Strong verbal communication skills • Active listening skills • Excellent problem-solving abilities • Familiarity with basic computer applications • Adaptability to work in a demanding environment
🏖️ Benefits
• Medical, Dental, Vision, and Life Insurance • Flexible Spending Accounts (Medical and Dependent Care) • 401(k) Plan with Company Match • Generous Paid Time Off • 10.5 Paid Holidays • Career Development Opportunities
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