Associate Manager, Marketplace & Channel Operations

🕒 May 11

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Logo of Grove Collaborative

Grove Collaborative

201 - 500 employees

Founded 2012

🛍️ eCommerce

🛒 Retail

🧘 Wellness

eCommerce • Retail • Wellness

Grove Collaborative is a mission-driven eCommerce company dedicated to offering sustainable and eco-friendly home essentials and personal care products. Its mission, 'Beyond Plastic,' focuses on reducing plastic waste through innovative solutions like starter sets that promote sustainability. The company offers a wide range of products, including cleaning essentials, personal care items, home and pantry supplies, and pet care products. Grove Collaborative emphasizes high ingredient standards, affordability, and a commitment to reducing plastic, making environmentally responsible shopping more accessible to consumers.

📋 Description

• Maintain weekly reporting across Amazon, QVC, iHerb, and emerging retail channels (including TikTok Shop as needed) • Review Amazon agency reporting to understand performance drivers and flag trends, risks, and opportunities • Translate data into clear, actionable takeaways for the Director and broader team • Own item setup and catalog updates across marketplace and retail channels • Coordinate inputs such as content, images, pricing, claims, and SKU/UPC data • Maintain trackers for launches, promotions, content updates, compliance issues, PO status and follow-ups • Ensure execution is accurate, timely, and aligned with established processes • Track agency and broker deliverables and follow up to ensure completion • Support competitive tracking across priority products (pricing, content, ratings, promotions, share of voice) • Partner with the Amazon agency to monitor and resolve account health issues (suppressed listings, stranded inventory, buy box issues, policy flags) • Identify opportunities to improve or streamline reporting and operational workflows • Begin to apply AI and automation tools to reduce manual work and improve efficiency.

🎯 Requirements

• 2–4 years in marketplace, ecommerce, retail operations, catalog operations, or account support • Hands-on Amazon experience (Seller Central, Vendor Central, reporting tools) • Strong analytical and reporting skills (Excel / Google Sheets) • Ability to interpret data and translate it into clear next steps • Strong project management and follow-through • Experience working with marketplace platforms • Experience working with retailer portals • Experience working with agency partners • Clear written and verbal communication skills • High level of organization and attention to detail.

🏖️ Benefits

• Competitive benefits - medical, vision, dental • Equity - shared success is core to our mission • Flexible Paid Time Off - we care most about results • Free VIP membership and 25% employee discount • Working for a company that believes that a small group of people can change the world for the better by creating products and funding initiatives that help the planet!

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