Growe Talents
11 - 50 employees
đź Consulting
đŁ Marketing
đŻ Recruiter
Consulting ⢠Marketing ⢠Recruitment
Growe Talents is a recruitment agency specializing in the iGaming sector, focused on matching ambitious professionals with roles that drive both personal career growth and business performance. Born from the expert recruitment team at Growe, the company connects talent with opportunities across functions such as software development, CRM, marketing, content, and risk, and emphasizes meaningful matches based on skills, values, and growth potential. Growe Talents also promotes global opportunities, performance-driven rewards, and benefits aimed at supporting candidates and clients in a fast-paced, innovative industry.
Head of VIP
Job not on LinkedIn
đĽ 10 minutes ago
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Growe Talents
11 - 50 employees
đź Consulting
đŁ Marketing
đŻ Recruiter
Consulting ⢠Marketing ⢠Recruitment
Growe Talents is a recruitment agency specializing in the iGaming sector, focused on matching ambitious professionals with roles that drive both personal career growth and business performance. Born from the expert recruitment team at Growe, the company connects talent with opportunities across functions such as software development, CRM, marketing, content, and risk, and emphasizes meaningful matches based on skills, values, and growth potential. Growe Talents also promotes global opportunities, performance-driven rewards, and benefits aimed at supporting candidates and clients in a fast-paced, innovative industry.
đ Description
⢠Develop long-term VIP strategy, key performance KPIs and ensure proper strategy execution ⢠Analyze player data and behavior to identify opportunities for revenue growth, upselling, cross-selling, and improving player retention and engagement through targeted marketing campaigns and VIP offers ⢠Develop VIP acquisition strategy, including online and offline initiatives, to grow the VIP base ⢠Build strong relationships with VIP players as their main point of contact, understand preferences, resolve issues, and provide personalized assistance ⢠Lead and inspire VIP Account Managers, VIP Customer Support, and VIP Hospitality teams through guidance, training, and mentorship ⢠Collaborate with marketing, CRM, product, operations, and regulatory teams ⢠Prepare and manage the departmental budget, monitor expenses, and optimize resource allocation ⢠Provide regular reports on VIP performance, revenue, player feedback, and key metrics ⢠Communicate with senior management about VIP program performance, updates, reports, and insights ⢠Monitor industry trends, competitor activities, and market dynamics to identify opportunities, best practices, and risks
đŻ Requirements
⢠Experience in a VIP management role, preferably in the iGaming industry ⢠Strong understanding of online gaming, casino products, and the overall iGaming ecosystem ⢠Proven track record managing and growing VIP programs, enhancing player experiences, and driving revenue ⢠Analytical mindset with strong data analysis and reporting skills ⢠Familiarity with responsible gaming practices and iGaming regulatory compliance ⢠English level at least Upper-Intermediate ⢠Outstanding written and verbal interpersonal and communication skills ⢠Excellent leadership skills with the ability to motivate and manage a diverse team ⢠Proactive and solution-oriented mindset
đď¸ Benefits
⢠Health & Wellness Focus ⢠Global Medical Coverage ⢠Growth Opportunities ⢠Benefits Programs (compensation for the gym/stomatology/psychological service & etc.) ⢠Performance-Driven Rewards ⢠Dynamic Work Environment
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