Tech Manager I – GenAI Backoffice (Franchises)

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Grupo Boticário

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2010

💄 Beauty

🛒 Retail

🧘 Wellness

Beauty • Retail • Wellness

Grupo Boticário is a leading Brazilian beauty company founded in 1977 that emphasizes innovation in beauty solutions while promoting love and inclusivity. The company offers a diverse portfolio of beauty products, including skincare, makeup, and wellness items, while also championing entrepreneurship and social impact through its foundation and various initiatives. Grupo Boticário is recognized for its commitment to sustainability, accessibility, and high-quality products, making it one of the largest beauty platforms in Latin America.

📋 Description

• Manage the people on the software development team with the objective of coaching and developing our colleagues (individual development plans), conducting 1:1 sessions, setting action plans and providing frequent feedback; • Guide team members in the use of agile practices, facilitating ceremonies that are part of the squad’s methodology such as plannings, refinements, retrospectives, etc.; • Remove impediments for the team; • Foster an environment of respect and trust together with team members, adapting your leadership style to different situations; • Navigate the company, identifying opportunities and key roles for the team’s success; • Coordinate initiatives that require one or more teams for the product’s success; • Hold sessions with stakeholders to present recent results, gather feedback/insights and align on the product roadmap; • Ability to present complex technical information clearly and concisely to all types of stakeholders; • Build the squad’s vision and mission together with team members; • Regularly monitor product metrics, business metrics and technical indicators—critiquing, improving and providing visibility into the team’s objectives and the status of initiatives; • Participate in product discovery processes, problem mapping and incident resolution; • Contribute to the definition of objectives and key metrics for the product/squad, frequently presenting these results to stakeholders (OKRs); • Establish a software development process and maintain a steady, healthy delivery rhythm; • Handle competing needs/priorities, taking on responsibilities and risks in a fast-paced and constantly changing context.

🎯 Requirements

• Previous experience leading software development teams for digital products; • Knowledge of facilitation techniques and problem-solving methods; • Experience working in agile teams (Scrum, Kanban, etc.); • Leadership experience during technology and/or process modernization or migration projects; • Previous experience with or deep knowledge of Generative AI (GenAI) projects, large language models (LLMs) and agentic tools; • Strong technical background (former developer or architect) with the ability to discuss software architecture, integrations and engineering best practices; • Familiarity with AI frameworks (e.g., LangChain) and understanding of how language models operate (for technical management purposes, not necessarily hands-on); • Hands-on, data-oriented profile: autonomy to analyze scenarios and make decisions based on indicators.

🏖️ Benefits

• Medical and dental plan • Medication assistance • Health allowance for family members • Free psychotherapy sessions • Telemedicine and second medical opinion • Free flu vaccination • Health and well-being programs • Meal voucher or local restaurant benefit (depending on work model) • Food allowance • Holiday food allowance • Gym and fitness studio membership plan • Home office allowance (for hybrid and remote work models) • Pet health plan • Birthday day off • Up to 40% discount on our products • Employee benefits network (partnerships including multi-brand store, Totalpass gyms, courses and more) • Travel and accommodation program • Childcare assistance • Child nutrition credit • Nanny allowance • School supplies allowance • Legal, psychological and social counseling • Support for non-traditional parents • Extended parental leave (180 days for mothers and 120 days for fathers) • Commuter benefit and parking (hybrid and on-site models) • Life insurance • Bereavement support for loss of parents • Private pension plan • Payroll-deductible loans